[37 Pa.B. 1565]
[Saturday, April 7, 2007]
[Continued from previous Web Page]
ASSISTANT CHIEF COUNSEL 1 Class Summary:
This is entry level professional legal work. An Assistant Chief Counsel 1 performs legal research confined to one or a few fields. Initially, attorneys in this class spend much of their time learning the techniques and requirements of governmental legal practice in their assigned areas. As they become more experienced in their work, they complete assigned legal tasks of a routine nature with minimum supervision.
Examples of Work May Include but Are Not Limited To:
Employees may be assigned legal tasks of a non-routine nature; however, such work is characterized by limited discretion and decision making, and is subject to close review by a higher level attorney.
Supervision is received from a higher level attorney, who is ultimately responsible and accountable for the legal decisions resulting from the legal research done by employees in this class.
Analyze facts, evidence, and precedents and arrive at logical interpretations.
Set forth findings of fact and decisions in written form.
Prepare legal documents and records.
Minimum Experience, Education and Training:
Graduation from an accredited school of law and certificate of admission to the Bar of the Supreme Court of Pennsylvania, or preparatory steps to become a member thereof.
Continued employment is conditional upon the obtaining of such certificate of admission.
U CODE: U7002
Unemployment Compensation Covered: No
Compensatory Time Eligibility: No
Pay Range: F
LAW CLERK Class Summary:
This is an entry level position assisting the legal staff of the Pennsylvania Gaming Control Board (PGCB).
A Law Clerk is responsible for performing routine legal work and assisting attorneys in the performance of varied legal assignments. Work involves conducting legal research participating in the preparation of cases for trial. After a period of training employees are given assignments of limited difficulty to perform independently. Work is subject to review in process and upon completion and assistance is normally available with respect to special problems. Supervision is received by an attorney.
Examples of Work May Include but Are Not Limited To:
Assists in the preparation of digests of laws and cases.
Participates in the preparation of cases for trial by drafting briefs and generally assisting an attorney.
Search for, interprets, and applies laws, court decisions, and other legal authorities on points of law involved in the preparation of legal rulings.
Assists in the conduct of studies to determine administrative problems involved in proposed rules or regulations.
Participates in conferences with attorneys, administrative officials and representatives of private groups during which proposed legal rulings are discussed and explained.
Prepares replies to correspondence of a legal nature.
Participates in the review of rules, regulations and bulletins prepared by administrative officers for conformity to law.
Performs related work as required.
Minimum Experience, Education and Training:
Graduation from an accredited law school.
U CODE: U7076
Unemployment Compensation Covered: Yes
Compensatory Time Eligibility: No
Pay Range: E
PARALEGAL Class Summary:
This is technical and highly skilled work in assisting attorneys in the practice of law in Pennsylvania Gaming Control Board (PGCB).
A Paralegal provides support to attorneys in areas such as litigation, appellate proceedings, administrative review and regulation, or transactional law. Work at this level involves independently analyzing and evaluating a wide variety of case or transaction specific facts, claims and issues; performing preliminary investigations and required due diligence; researching, interpreting and determining the applicability of laws, regulations, rulings and precedential opinions; and drafting documents such as investigatory reports, opinions, responses to discovery, contracts or briefs. Duties may include attending depositions, hearings or trials with an attorney, assisting with preparing documentary evidence, tracking and labeling exhibits, and assisting in the preparation of filings or pleadings. Work may also include assisting in the practice of transactional law through the review, analysis, and preparation of legal documents required in the processing of varied and complex financial transactions such as loan origination and closure, grant and bond issuance, alternative investments, public market offerings, pooled and separate accounts, REITs and real estate acquisition. Work involves handling sensitive and confidential matters consistent with attorney-client privilege. Work is performed independently under the general supervision of an attorney.
Examples of Work May Include but Are Not Limited To:
Performs research and drafting of documents for appellate, trial, regulatory, legislative and transactional matters.
Drafts summons, service of process, complaints, bill of particulars, praecipe, writs, motions, interrogatories, subpoenas and case information statements.
Drafts notices of appeal, briefs, and tables of authority for citations and summaries of hearing or trial transcripts.
Drafts legal notices, statements of policy and proposed regulations.
Reviews proposed administrative policies or regulations and conducts research to determine consistency with existing policies, laws, regulations and rulings.
Reviews and prepares subscription agreements, forms of adhesion, side letters and contracts for services.
Responds to discovery motions including interrogatories, requests for production of documents and requests for admissions by evaluating the motions, gathering information and drafting responses for an attorney's review.
Drafts questions for use in depositions and questioning of witnesses in proceedings.
Assists counsel during hearings, trials and settlements.
Maintains case files and ensures that case is properly prepared.
Conducts reviews of cited legal decisions to determine their precedential value.
Drafts correspondence on legal issues.
Performs related work as required.
Minimum Experience, Education and Training:
Certification as a Paralegal or Legal Assistant (CP/CLA) by The National Association of Legal Assistants (NALA); or certification as a Registered Paralegal (RP) by The National Federation of Paralegal Associations (NFPA); or advanced certification for legal professionals (PLS) by NALS, The Association for Legal Professionals; and two years performing legal support work;
Or completion of an associate's degree or post baccalaureate certificate in legal, paralegal or legal assistant studies or other related field, and two years performing legal support work;
Or an equivalent combination of experience and training.
U CODE: U7012
Unemployment Compensation Covered: Yes
Compensatory Time Eligibility: Yes
Pay Range: D
LEGAL INTERN Class Summary:
This is professional legal work of a training nature on the legal staff of the Pennsylvania Gaming Control Board (PGCB).
A Legal Intern is responsible for performing routine legal work and assisting attorneys in the performance of varied legal assignments. Work involves conducting legal research in the preparation of cases for trial. All work is performed under the supervision of a higher-level attorney. Work does not require admission to the bar. Work is subject to review in process and upon completion and assistance is normally available with respect to special problems.
Examples of Work May Include but are Not Limited To:
Perform legal research. Complete assigned legal tasks of a routine nature with minimum supervision.
Assist higher-level attorneys with preparing legal documents, briefs, pleadings and opinions.
Assist in preparing cases for trial.
Researches, interprets and applies laws, court decisions, and other legal authorities in preparation of briefs, pleadings and indictments, and other legal papers in conjunction with suits, trials, and other proceedings.
Assist in the preparation of materials pertaining to proposed legislation.
Draft proposed rules and regulations and review rules, regulations, and bulletins prepared by administrative officers for conformity to the law.
Assists in the conduct of studies to determine administrative problems involved in proposed rules or regulations.
Participates in conferences with attorneys, administrative officials and representatives of private groups during which proposed legal rulings are discussed and explained.
Prepares replies to correspondence of a legal nature.
Participates in the review of rules, regulations and bulletins prepared by administrative officers for conformity to law.
Performs related work as required.
Minimum Experience, Education and Training:
Current law student at an accredited school of law.
U CODE: U7024
Unemployment Compensation Covered: No
Compensatory Time Eligibility: No
Pay Range: NA ($8.00 - $18.00/Hr)
SENIOR HEARING OFFICER Class Summary:
An employee in this class is responsible for supervising subordinate Hearing Officers. The work involves coordinating and monitoring hearings to ensure that they are conducted in compliance with Pennsylvania Gaming Control Board (PGCB) policies and procedures, providing guidance for Hearing Officers, scheduling work, maintaining statistical reports, reviewing hearing transcripts and decisions made by Hearing Officers pertaining to appeals. Work is performed in accordance with PGCB policies and procedures and is reviewed by the Chief Counsel of the PGCB through individual conferences and/or reports.
Examples of Work May Include but Are Not Limited To:
Supervises the work of Hearing Officers and other staff in the Office of Hearings and Appeals.
Coordinates and monitors hearings to ensure that they are conducted in accordance with PGCB policies and procedures.
Interprets PGCB policies and procedures regarding Hearings and Appeals.
Serves as a liaison between Hearing Officers and the Chief Counsel.
Prepares work assignments, reviews work upon completion, prepares performance evaluation reports and recommends action regarding the hiring and termination of employees.
Ability to deal tactfully and effectively with Board staff, legislative staff, applicants and licensees, and members of the general public.
Performs related work as required.
Minimum Experience, Education and Training:
Graduation from an accredited law school, admission to the Supreme Court of Pennsylvania and at least six to eight years of specialized attorney experience;
Or an equivalent combination of education and training.
(Specialized experience is defined as experience involving: the application of legal principles, legal analysis, writing, case management, adjudication of complex issues and supervisory experience.)
U CODE: U7077
Unemployment Compensation Covered: No
Compensatory Time Eligibility: No
Pay Range: J
HEARING OFFICER Class Summary:
The Hearing Officer conducts administrative record reviews to render decisions on administrative appeals initiated by appellants contesting adverse Pennsylvania Gaming Control Board (PGCB) decisions.
To render decisions, the Hearing Officer holds face to face or telephonic hearings, which are recorded, schedules and conducts a pre-hearing conference and hearing, hears testimony, rules on motions and objections, reviews documents and considers arguments from appellants. The Hearing Officer considers testimony and evidence from hearings, analyzes and applies relevant statutes and regulations and prepares concise, well-written and easily understood decisions. Decisions and the established official record must pass the scrutiny of administrative and/or judicial reviews. Work is accomplished under strict time deadlines. Supervision is received from the Chief Counsel.
Examples of Work May Include but Are Not Limited To:
Expert skill in the professional application of legal principles relating to Act 71.
Expert skill in case management.
Ability to convey analysis and information orally through negotiations, briefings, consultations and other presentations.
Ability to adjudicate complex legal issues; and excellent writing skills and ability to prepare findings, recommendations, decisions and orders.
Ability to effectively present issues and matters to the Board.
Ability to deal tactfully and effectively with Board staff, legislative staff, applicants and licensees, and members of the general public.
Minimum Experience, Education and Training:
Graduation from an accredited law school, admission to the Supreme Court of Pennsylvania and at least six years of specialized attorney experience;
Or an equivalent combination of education and training.
(Specialized experience is defined as experience involving: the application of legal principles, legal analysis, writing, case management and adjudication of complex issues.)
U CODE: U7021
Unemployment Compensation Covered: No
Compensatory Time Eligibility: No
Pay Range: I
CLERK TO THE OFFICE OF HEARINGS AND APPEALS Class Summary:
This is complex administrative work involving the operations of the Pennsylvania Gaming Control Board (PGCB) Office of Hearings and Appeals and appellate process.
The Clerk to the Office of Hearings and Appeals performs complex administrative work which requires the application of independent judgment. Work involves the responsibility for all aspects of the appellate process in the Office of Hearings and Appeals, as well as the performance of complicated office activities which are control oriented. Work includes activities which are characterized by making choices between different procedures to be followed and determining the appropriateness of the information that is presented for further processing.
Work normally involves making independent decisions concerning the process to be followed, the appropriateness of the information to be processed and the actions to be taken. Work schedules and priorities are subject to unpredictable shifts due to external influences, time frame constraints or self-imposed priority changes. Work is performed with considerable independence and little review, however, changes in operational standards, procedures and work policies are discussed in detail with the Senior Hearing Officer prior to implementation.
Examples of Work May Include but Are Not Limited To:
Review of all filings with the PGCB's Office of Hearings and Appeals to insure that information is complete, consistent and adheres to agency rules and regulations.
Review of all correspondence in order to become familiar with the contents and to determine what procedures to pursue in providing the correct information in accordance with applicable administrative and legal constraints.
Responds to written inquiries relating to the status of certain aspects of matters pertaining to public disclosure.
Ability to transfer information from formats which occur in random order and present a modified form according to the rules and procedures of the PGCB.
Ability to use discretion and judgment in dispensing information.
Determines supply needs for the Office of Hearings and Appeals and prepares the supply requisitions.
Insures that mail delivery schedules are punctual and responses to filings are processed in the most efficient and expeditious manner.
Performs related work as required.
Minimum Experience, Education and Training:
A bachelor's degree in a discipline appropriate for the position from an accredited college or four years of experience from a government agency or a business entity may be substituted for the required education.
Or an equivalent combination of experience and training.
U CODE: U7051
Unemployment Compensation Covered: Yes
Compensatory Time Eligibility: Yes
Pay Range: E
Bureau of Administration
DIRECTOR OF ADMINISTRATION Class Summary:
The Director of Administration is responsible for developing, planning, coordinating and directing a comprehensive Administrative Services program for the Pennsylvania Gaming Control Board (PGCB). This position is responsible for the full array of technical administrative functions including human resources, information technology, procurement, and office services.
The Director of Administration serves as the principal advisor to the Executive Director and the Board on all administrative matters affecting the daily operation of the agency.
This position reports to the Executive Director.
Examples of Work May Include But Are Not Limited To:
Develops and implements a comprehensive human resources management program.
Establishes and administers a classification and compensation structure to include a competitive pay structure and appropriate job qualifications.
Establishes and administers policies and procedures that facilitate the attraction and retention of qualified candidates for staff positions.
Establishes and administers a leave entitlement and administration program.
Recommends and advises the Executive Director on an appropriate employee benefits program for the agency, including but not limited to such areas as health insurance; workers compensation; life insurance; safety; employee assistance; unemployment compensation; etc.
Develops and administers an employee relations program, and an employee development and training program.
Recommends and advises the Executive Director on an appropriate human resource and payroll information system.
Recruits, selects, and supervises a Human Resource Director and professional and support staff.
Advises the Executive Director on agency organization structure and staffing.
Directs the development of information systems that support and foster the business needs of the PGCB.
Recommends and advises the Executive Director on the use of information technology employed by the agency.
Recruits, selects and manages Director of Information Technology for the agency.
Controls the purchasing and inventory of supplies, materials, equipment, and services for the agency.
Develops and implements travel and procurement policies and procedures to ensure the strategic and tactical procurement of supplies, materials, and services.
Employs the personnel necessary to conduct procurement work.
Directs the planning and management of the Office Services function to include mail services; leasing of facilities and equipment; reproduction and printing; fleet management; graphic arts; and telecommunications.
Employs the staff necessary to fulfill the Office Service functions.
Serves as the agency Right to Know Officer.
Serves as the Chair of the PGCB Emergency Response Committee.
Minimum Experience, Education and Training:
Five years of progressively responsible administrative line or staff experience including three years of supervisory experience in budgeting, accounting, procurement, human resources, or a closely related field; and a Bachelor's degree;
Or an equivalent combination of education and training.
U CODE: U7011
Unemployment Compensation Covered: No
Compensatory Time Eligibility: No
Pay Range: J
DIRECTOR OF HUMAN RESOURCES Class Summary:
The Human Resources Director is responsible for directing a fully functioning human resource program, including employee relations, classification, training, employee benefits and human resource systems. Supervision is exercised over professional and clerical staff.
The Director of Human Resources reports to the Director of Administration.
Examples of Work May Include But Are Not Limited To:
Directs and performs professional human resource work which is operational and developmental in nature.
Drafts, interprets, applies, and implements human resource policies.
Supervises professional, technical, and clerical staff.
Directs the conduct of position classification reviews and determines the proper classification of positions.
Recommends the proper classification of positions to the Board.
Develops or supervises the development of employee training programs and employee benefit and human resource systems processes to meet agency needs.
Advises supervisors and managers on matters involving employee discipline.
Advises executive management staff on organization issues; prepares comments on requests for Board approval.
Performs related work as required.
Minimum Experience, Education and Training:
Four years of professional human resource experience and a bachelor's degree;
Or an equivalent combination of experience and training.
U CODE: U7028
Unemployment Compensation Covered: No
Compensatory Time Eligibility: No
Pay Range: H
PERSONNEL AND PLACEMENT SPECIALIST Class Summary:
The Personnel and Placement Specialist is responsible for maintaining the agency resume database and managing the employment placement process to ensure that qualified applicants are considered and recommended for positions with the Pennsylvania Gaming Control Board (PGCB).
The incumbent in this position works with agency management staff to post vacancy announcements and coordinate the interview and selection process. The Specialist develops the agenda for agency personnel meetings to review recommended candidates and works with the Office of Professional Responsibility as candidates complete the background investigation and are considered by the Board for employment.
This position reports to the Director of Human Resources.
Examples of Work May Include But Are Not Limited To:
Maintaining the resume database.
Sending out Vacancy Announcements.
Coordinating the posting of Vacancy Announcements on Internet job sites and other state agencies.
Receives and evaluates resumes for qualifications.
Schedules applicant interviews and coordinates interview panel.
Manages the agenda items for weekly Personnel Committee meetings.
Meets with Managers to determine recruitment and placement needs.
Maintains the agency organizational chart.
Minimum Experience, Education and Training:
Four years as a Human Resource Assistant;
Or two years of experience in the performance of professional human resource duties and a bachelor's degree;
Or an equivalent combination of experience and training.
U CODE:
Unemployment Compensation Covered: Yes
Compensatory Time Eligibility: Yes
Pay Range: E
HUMAN RESOURCE ANALYST Class Summary:
A Human Resource Analyst is responsible for performing analysis of programs or program processes to draft procedures or facilitate human resource program administration. This is usually accomplished through detailed study of an issue which will result in formal written recommendations for program improvement within an agency, or administration of programs which require professional judgments in Work processes which are not governed by procedure or strict guidelines.
This position reports to the Director of Human Resources.
Examples of Work May Include But Are Not Limited To:
Conducts classification desk audits for a variety of clerical, technical, and professional occupations, received as management initiated requests or employee initiated requests, and recommends appropriate classification.
Drafts new or revised class specifications under the direction of a supervisor, including gathering job information, drafting allocation criteria, and preparing implementation plans such as allocation lists, pay range recommendations, and bargaining unit suggestions.
Revises existing training courses or prepares new courses for functional subjects, prepares course outlines, designs course methodology, and performs classroom instruction using visual aides, handouts, and exercises.
Performs related work as required.
Minimum Experience, Education and Training:
Three years as a Human Resource Assistant;
Or one year of experience in the performance of professional human resource duties and a bachelor's degree;
Or an equivalent combination of experience and training.
U CODE: U7047
Unemployment Compensation Covered: Yes
Compensatory Time Eligibility: Yes
Pay Range: D
HUMAN RESOURCE ASSISTANT Class Summary:
A Human Resource Assistant performs technical duties of a technical nature in the field of public human resource work. Work involves performing duties in any or all of the various areas of public human resource work, including classification, compensation, employee benefits and selection, human resource research and evaluation, applicant assessment, employee training, and human resource management systems operations. Assignments usually involve person-to person communication with job applicants, other employees, program officials, and the public, and require the analysis of varied data for formulating recommended action within prescribed guidelines. The Human Resource Assistant may perform varied clerical work incidental to the technical aspects of public human resource work and the majority of duties are performed in the technical aspects of the program.
This position reports to the Director of Human Resources.
Examples of Work May Include but Are Not Limited To:
Conducts classifications interviews, prepares interview reports, and recommends appropriate classification action in situations where organizations are relatively stable and classification standards are clear. Writes position descriptions from interview with employees or program officials.
Interviews agency program officials in determining training needs and developing training programs, prepares schedules for training programs, gathers and assembles pertinent literature for use in training programs, participates in role-playing and conducts segments of training sessions, prepares correspondence, and performs other technical and administrative support for both in-house and off-site training programs.
Participates in a variety of human resource program areas such as employee benefits and services, recruitment and placement, manpower planning, human resource rules and procedures development, human resource research, and employee relations by performing duties such as gathering data from publications, files, and interviews, analyzing data, recommending appropriate activity, supporting data to substantiate recommended actions.
Performs related work as required.
Minimum Experience, Education and Training:
A high school diploma and two years of clerical or other comparable experience, one year of which involved performance of limited technical duties in the field of human resource work;
Or an equivalent combination of experience and training.
U CODE: U7026
Unemployment Compensation Covered: Yes
Compensatory Time Eligibility: Yes
Pay Range: B
DIRECTOR OF INFORMATION TECHNOLOGY Class Summary:
The Director of Information Technology is responsible for directing the full range of information technology programs in the Pennsylvania Gaming Control Board (PGCB). Work includes formulating information technology objectives and strategic plans, directing planning and developmental activities, assessing hardware and software products, negotiating and managing vendor contracts and coordinating information technology resource acquisition. Critical aspects of the work involve providing expert advice and guidance to the Board and executives on capabilities and limitations of available information technology and providing expertise and leadership in high impact agency-wide initiatives.
Information technology priorities are established in consultation with the Director of Administration. Work is performed independently using initiative and judgment in managing the information technology resources. Work is reviewed for effectiveness through periodic reports, conferences and achievement of organizational objectives.
This position reports to the Director of Administration.
Examples of Work May Include but Are Not Limited To:
Plans, organizes and directs the analysis, design, development, implementation and operation of information systems in support of agency needs.
Prepares progress reports to inform management of project development and deviations from objectives, consults with specialist or technical personnel to solve difficult problems.
Consults with agency executives and program managers to determine information systems priorities and requirements and develops data processing objectives to meet user needs.
Provides guidance and assistance to agency officials and program managers on resources capabilities relative to the adaptation of systems to data processing based on resources available.
Formulates information technology objectives and plans in consultation with agency executives and program managers.
Directs research to identify operational requirements related to hardware and software needs, site and systems security and disaster recovery procedures.
Negotiates and manages vendor contracts for equipment, software and maintenance services.
Plans, organizes and directs the analysis, design, development, implementation and operation of information technology resources in support of organization needs.
Directs the establishment of priorities for high impact information technology initiatives and projects, develops cost estimates, determines staffing requirements and, develops work plans and timelines, monitors project status, and oversees implementation.
Serves as project manager for organization-wide systems development efforts, and directs and supports multiple information systems development project teams.
Directs the development of policies and procedures regarding the organization's information technology infrastructure consistent with agency standards.
Directs consultation with users to discuss software and hardware needs, to assess existing hardware and software, and directs surveys of proposed modifications to support the overall departmental information technology infrastructure
Directs the preparation of specifications for the acquisition of hardware, software, and services, and oversees the contractor's work to ensure compliance with contract specifications.
Directs the review of new or expanded information systems, design concepts, specifications, plans, contracts and other documents related to information technology resources.
Directs and coordinates information technology technical support, security, planning, disaster recovery, contracted services, acquisition, implementation, maintenance, training, and operational functions for the agency.
Researches new technologies for enhancement to the agency's information technology infrastructure.
Monitors overall operational efficiency and initiates projects to improve performance.
Directs all information technology support services provided by contracted vendors, maintains coordination, and performs quality assurance measures.
Provides consultative guidance and direction to departmental management on the utilization and capabilities of the departmental information technology resources.
Directs the training of subordinate staff to ensure they are kept up to date with changes in technology.
Performs related work as required.
Minimum Experience, Education and Training:
Five (5) years of supervisory experience of highly advanced technical information technology personnel; and a Bachelor's Degree that included or was supplemented by 18 credits in Computer Science; Management, Computer or Business Information Systems; Microcomputer Technology, Information Technology, Desktop Technology or closely related field;
Or, an equivalent combination of experience and training that included five (5) years of supervisory experience and 18 credits in Computer Science; Management, Computer or Business Information Systems; Microcomputer Technology, Information Technology, Desktop Technology or closely related field. Graduate training in computer science or information technology may be substituted for the required experience to a maximum of one (1) year.
U CODE: U7031
Unemployment Compensation Covered: No
Compensatory Time Eligibility: No
Pay Range: H
APPLICATIONS DEVELOPER Class Summary:
An Applications Developer is responsible for the analysis, planning, design, development, testing and debugging, maintenance, and documentation of highly complex computer applications to fulfill the needs of the Pennsylvania Gaming Control Board's (PGCB) business systems. Work at this level includes the assignment and accountability for highly complex computer application development projects; or the permanent assignment of lead worker responsibilities for developers performing advanced technical work; or independent application development and maintenance of a major departmental system or group of systems so critical to core business functions that inoperability would significantly impact/impair operations.
Work assignments include responsibility for critical phases of complex applications development projects from their inception as a systems analysis problem to their completion as operational computer applications. Employees work with staff to negotiate, prioritize, and define systems requirements and necessary modifications and complete documentation and procedures for installation and maintenance. Work is assigned in broad outline by an administrative or technical supervisor and is performed independently with initiative and is reviewed upon completion for overall effectiveness in meeting the client and agency needs.
The Applications Developer reports to the Director of Information Technology.
Examples of Work May Include But Are Not Limited:
Develops criteria to evaluate complex user applications and determine whether systems can be created using packaged desktop PC software or require traditional application development efforts.
Provides direction and participates in the conduct of detailed studies of current complex systems and PGCB processes, including existing procedures, information flows, and methods of work organization and control to develop logical models of the current systems.
Coordinates with management, program staff, and selected vendors; monitors and reports on project progress; resolves critical development issues; and advises management of any delay or problem which would impact adherence to the project completion time frames.
Utilizes and provides guidance to other developers in the use of standard and advanced computer system design techniques, system methodologies, and developmental tools.
Meets with users to determine manual or automated processing inefficiencies or problems, business objectives and operational needs, level of utilization of existing systems, and computer equipment capability to identify information technology alternatives and provide solutions for improving operations.
Uses information modeling and information technology strategic planning methodologies in working with agency managers to develop system applications which align user systems with the agency's mission, including use of computer assisted systems engineering, rapid application development, and shared application development approaches.
Directs and participates in fact-finding studies of pertinent data, problem analysis, and system design using data processing concepts and techniques; conducts time studies; gathers data about current methods, applications, objectives, costs volumes, reports, outside relationships, and similar factors to be taken into account in systems design; and records and analyzes the data.
Identifies and evaluates alternative design options for complex business systems supporting multiple applications, including the technical and economic feasibility of each alternative and develops and presents and advises clients and higher level managers on recommendations for systems parameters, including proposed schedule and projected costs for development.
Meets with users to document processes and reporting requirements of current systems, utilizing appropriate systems documentation methods and processes. Obtains approval of documentation to ensure that all aspects of the current systems are correctly documented.
Develops objectives for proposed complex systems characterized by the existence of multiple functions integrated into single systems, including the logical model for the systems, process logic definitions, critical data elements, and logical system design to meet the user's requirements.
Develops specifications for proposed complex physical systems supporting multiple business applications, including report layouts, screens, input documents and forms file design, forms design, and physical file structure.
Performs system and program coding, testing, and documentation, including analysis of input and output from system tests to ensure that user requirements are being met.
Instructs, develops, and directs applications developers in the planning and development of appropriate quality assurance procedures, including data security, back-up and recovery, and systems controls.
Provides leadership and direction to other information technology personnel in the preparation and maintenance of computer operations documentation, including production control procedures for application productions execution.
Provides and coordinates training to appropriate personnel on newly developed systems. Develops plans to make an orderly transition from the existing system to the new system; monitors effectiveness of user operations to identify and rectify problems; maintains communication with source agencies, users, data processing personnel, and others involved in the work processes to identify and resolve systems deficiencies.
Meets with users to gain their formal acceptance of new system applications prior to implementation and ensures maximum efficiency in application connectivity, data sharing, and time and space utilization with the agency's business operations. Recommends approval of applications for migration to production, installs and field tests applications, and provides leadership and technical assistance in revising and modifying applications during testing to ensure the applications fulfill client requirements.
Acts as primary contact with users and user management regarding complex and multi-function system operations and new developments, corrections, and enhancements they may require.
Serves as a consultant and technical advisor to users regarding new software and technology that may improve or streamline system operations. Advises on costs and cost effectiveness in making system revisions or changes.
Performs related work as required.
Minimum Experience, Education and Training:
Three (3) years of technical information technology experience in applications development and/or business process analysis and an Associates Degree in Computer Science; Management, Computer or Business Information Systems or a closely related field;
Or, five (5) years of technical information technology experience in applications development and/or business process analysis;
Or, one (1) year of technical information technology experience in applications development and/or business process analysis and a Bachelor's Degree that included or was supplemented by 18 credits in Computer Science; Management, Computer or Business Information Systems or a closely related field;
Or, any equivalent combination of experience and training that includes 18 credits in Computer Science; Management, Computer or Business Information Systems or a closely related field; and two (2) years of technical information technology experience in applications development and/or business process analysis. Equivalent clock hours in Computer Science; Management, Computer or Business Information Systems may be substituted for the required credits.
U CODE: U7086
Unemployment Compensation Covered: Yes
Compensatory Time Eligibility: Yes
Pay Range: F
INFORMATION TECHNOLOGY SUPPORT SPECIALIST Class Summary:
The Information Technology Support Specialist is responsible for performing a broad range of administrative and highly advanced technical information technology duties in at least two of the following areas: information technology support; centralized management and integration of Pennsylvania Gaming Control Board (PGCB) wide voice and data telecommunications activities; design and configuration of the voice and data systems and networks; and administration services.
Work includes technical and administrative functions: providing project leadership involving information systems and telecommunications in a moderate to very complex technology environment for automation and/or communication systems; independently performing network administration functions in a complex network environment based on the necessity of integrating and managing the network and connectivity with other networks, platforms, and protocols including the communications hardware and software to support connectivity; planning, developing, reviewing, and evaluating statewide systems, equipment, facilities, and services in the PGCB; developing proposals for systems and the preparation of design criteria, design concepts, requests for proposals, and specifications for the purchase or lease of related equipment, networks, and systems; independently managing data resources through the planning, design, and implementation of systems for the PGCB; and performing work of comparable scope and complexity in information technology support and administration services in information technology procurement, user support, planning, security, and/or training.
Work is characterized by independent duties advising staff on capabilities and limitations of available information technology and providing expertise and leadership for all phases of highly complex telecommunications projects. Work may include directing technology projects and assigned staff and leading the need analysis, operations analysis, and systems analysis activities for the operation, implementation, and enhancement of information technology activities of the area. Work may involve contact with representatives of other governmental agencies, telecommunications and service vendors to coordinate activities of the PGCB, telephone companies, contractors, consultants, and others providing tele- communications services and equipment. This work may involve directing the activities of contracted personnel in support of the project/initiative. Work is generally performed in a distributed systems environment and involves applying technology and innovation to enhance complicated business processes. Employees in this class may direct the work of information technology professional and/or technical personnel. Work is assigned in the form of objectives by an administrative or technical superior, is performed independently with initiative, and is reviewed for achievement of objectives and meeting the needs of the organization.
Examples of Work May Include but Are Not Limited:
Conducts analysis studies of present methods, applications, objectives and all pertinent data, followed by the design of improved systems, using automated technology equipment and techniques.
Manages and supports connectivity for complex local and wide area systems, a wide variety of hardware and software, and many varied peripherals.
Provides project coordination for information technology and telecommunications projects, including technical expertise and leadership for all phases of development and in the use of technology.
Plans and designs Local Area Network/Wide Area Network (LAN/WAN) systems and voice/data telecommunications systems; analyzes technical requirements, sizing, and performance of network design including the environment, physical wiring plan, connectivity standards, hardware and software requirements and the network operating system.
Administers all LANs/WANs within the agency which includes multiple server connectivity and initiates trouble calls to other agencies to isolate and resolve system or communications related problems.
Installs, maintains, and upgrades all software and hardware related to a complex LAN/WAN.
Provides consultative technical advice and assistance in the design, acquisition, installation, operation, integration, and maintenance of complex networks and voice/data telecommunications.
Directs and consults with vendors, consultants, or contractors providing specific services or functions for establishing and maintaining networks.
Develops and enforces agency and/or enterprise wide information technology security policies and procedures, including physical security, security awareness, and the access and use of network resources in compliance with agency standards.
Provides technical assistance to users in resolving any software, hardware, communications, system resource, security, or application problems.
Supports and develops PGCB Enterprise Business Recovery Planning using specialized recovery software to ensure security issues for highly sensitive and/or critical systems in compliance with agency policies.
Serves as a technical consultant with information technology staff for all aspects of information technology security to ensure security levels are established and maintained in compliance with agency policies.
Responds to special requests for sensitive or confidential information within federal, state, or the PGCB guidelines.
Supports the agency-wide Help Desk facilities to aid the user with issues and problems with hardware, software, and voice/data systems.
Plans and conducts the assessment of capabilities and cost analysis of voice, data, and computer resources to evaluate current conditions to develop planning documents for the operation and expansion or curtailment of PGCB information technology systems and services.
Reviews, evaluates, and reports on the capabilities and limitations of industry technologies relative to the agency's systems environment and participates in developing: network and systems requirements; operational design criteria; requests for proposals; cost estimates; and acceptance testing.
Monitors system resources for availability, efficiency, and cost effectiveness.
Monitors the system message logs for errors and warning messages, looking for existing or potential software, hardware, network, or system problems and addresses and corrects those problems found.
Works with and advises project team members in the proper use of distributed mass storage resources and considers the impact of increased or decreased access upon the central database.
Advises project team members about incorporating appropriate LAN/WAN based system backup/recovery procedures and performance concerns into the systems design specifications.
Evaluates and recommends information technology vendors for contract award.
Performs related work as required.
Minimum Experience, Education and Training:
Three (3) years of technical experience providing information technology user support services in a variety of areas to include: network and desktop PC support services, telecommunications hardware and software installation, operation, and maintenance; and an associate degree in computer science;
Or, five (5) years of technical experience providing information technology user support services in a variety of areas to include: network and desktop PC support, telecommunications hardware and software installation, operation, and maintenance;
Or, one (1) year of technical experience providing information technology user support services in a variety of areas to include: network and desktop PC support services, telecommunications hardware and software installation, operation, and maintenance; and a bachelor's degree including or supplemented by 18 credits in computer science; management, computer or business information systems; microcomputer technology, information technology, desktop technology or closely related field;
Or, an equivalent combination of experience and training that includes 18 credits in computer science; management, computer or business information systems or a closely related field, and two (2) years of experience providing information technology support services in a variety of areas to include: network and desktop PC support services, telecommunications hardware and software installation, operation, and maintenance.. Equivalent clock hours in computer science; management, computer or business information systems may be substituted for the required credits.
U CODE: U7048
Unemployment Compensation Covered: Yes
Compensatory Time Eligibility: Yes
Pay Range: F
PROCUREMENT SPECIALIST Class Summary:
The Procurement Specialist is responsible for the purchasing of supplies, materials, equipment, or services for the Pennsylvania Gaming Control Board. Duties include detailed work involved in purchasing general commodity groups. This includes the review of requisitions, the preparation of bid invitations, the review and award of bids, and the preparation of purchase orders. Work includes occasional contact with vendors and various agency officials concerning purchasing problems.
This position reports to the Director of Administration.
Examples of Work May Include but Are Not Limited To:
Prepares purchase requests, field limited purchase orders, service purchase contracts, or stock encumbrances for needed supplies.
Inspects material upon receipt for compliance with specifications and inputs receipt of products.
Maintain monthly invoices and receipts from all vendors as well as contracts and bids from vendors.
Prepare invoices, copy and submit for payments to vendors.
Order all supplies and materials for all Pennsylvania Gaming Control Board (PGCB) field offices, this includes maintaining commonwealth VISA purchasing card, signing off on all purchases through the works payment manager system and acquiring all supporting documentation for audits of purchasing card from the comptroller's office. Reviews specifications used as a basis for bids on all commodities of an assigned category.
Locates sources of supply capable of furnishing required items or services.
Maintains mailing lists of vendors interested in submitting bids on certain commodities; maintains other purchasing records and reference materials such as supply catalogs or state contract schedules; conducts correspondence with vendors regarding bids, delivery, and payment.
Discusses purchase requirements with users and advises on items best suited to individual needs or suggests substitutions for requested items.
Renew all attorney memberships; this also includes registering all attorneys and executive staff for conferences, trainings, and business trips. Maintain all contracts and agreements for leasing of furniture and office space in all regional offices of PGCB.
Maintains parking garages passes internally.
Performs other related duties.
Minimum Experience, Education and Training:
One year of purchasing work involving contact with vendors in the procurement of a variety of supplies, materials, equipment, and services; or four years of stores or warehouse experience that included responsibility for maintaining inventory control or requisitioning or ordering supplies. Post-high school instruction may be substituted on a year-for-year basis for purchasing or stores experience to a maximum of two years.
Or an equivalent combination of experience and training.
U CODE: U7045
Unemployment Compensation Covered: Yes
Compensatory Time Eligibility: Yes
Pay Range: B
TRAVEL SPECIALIST Class Summary:
The Travel Specialist is responsible for ensuring that employees' travel reimbursements are processed in accordance with Management Directives, Commonwealth of PA, and agency procedures in a timely manner. In accomplishing this task, the employee serves as Agency Coordinator for the Commonwealth Corporate Card Program, Office of the Budget and PNC Bank. Work involves providing guidance with application submission, processes delinquency reports, writes disciplinary letters and adds support and technical assistance to Pennsylvania Gaming Control Board (PGCB) staff. The employee approves all Purchasing Card transactions in the PNC Bank Works system to be sure we are in compliance with both the Commonwealth and Agency policies and procedures and coding funds are correct, represents PGCB in negotiating contracts with vendors (Hotels/Convention Centers/Universities) in regards to conferences/open forum meetings and Public hearings, communicates with PGCB personnel, other Commonwealth agencies and vendors pertaining to policies, procedures and related payment issues, analyzes the appropriate SAP work flow box to assure that all travel documents are processed on a timely basis, and is the Liaison between the Governor's Office of Administration, Bureau of Payroll and Operations in all matters related to travel and travel policies.
This position reports to the Director of Administration.
Examples of Work May Include but Are Not Limited To:
Analyzes information and keeps the agency advised of policy changes and potential impacts.
Provides training and guidance to all employees in ESS, travel expense reimbursement including decision making involving policy interpretation.
Communicates orally and in writing; analyze and interpret data; devise solutions; understand and follow policies, procedures, rules and directives.
Serves as liaison between our department and Bureau of Commonwealth Payroll Operation and Department of Treasury.
Trouble shoots all problems with Bureau of Commonwealth Payroll Operations and Department of Treasury.
Conducts training to employees in the ESS - travel manager system to become travel arrangers.
Secures airline/train travel arrangements for employees and issues hotel orders as necessary.
Serves as Agency Coordinator for PNC Visa Corporate cards & Purchasing Cards.
Processes General Invoices, Purchase Orders, and procures contracts with facilities securing meeting rooms, catering services for meetings and conventions and overnight room accommodations.
Serves as Training Coordinator for all agency employees and coordinates payment for courses, interprets out-service training rules and regulations.
Oversees travel and subsistence reimbursement requests and responds to inquiries by BCPO and employees regarding travel status and subsistence
Serves as the Agency Administrator for PNC Travel Card and the back-up purchasing agent for the agency.
Minimum Experience, Education and Training:
A high school diploma and four years of relevant work experience;
Or a bachelor's degree;
Or any equivalent combination of experience and training.
U CODE: U7079
Unemployment Compensation Covered: Yes
Compensatory Time Eligibility: Yes
Pay Range: C
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