§ 122.604. Application process.
(a) An applicant for certification as a CCO shall submit the following to the Bureau:
(1) Two copies of a completed application form, available from the Bureau, Room 1026 Health and Welfare Building, Post Office Box 90, Harrisburg, Pennsylvania 17108-0900.
(2) Two copies of written documentation to supplement its application and establish that it meets the requirements in the act and this subchapter.
(3) A certified check in payment of the application fee as established by regulation.
(b) The Department will consider an application to be incomplete if the submissions fail to conform with subsection (a) or do not reflect a good faith attempt by the applicant to provide a detailed and credible response to each question and include adequate and appropriate documentation when required.
(c) When the Department finds an application to be incomplete, makes a preliminary determination that the documentation submitted is inadequate to demonstrate that the applicant has met the requirements for certification or has questions about or needs clarification of an element of the application, the Department will send a letter to the applicant advising it of the inadequacies and requesting additional information or documentation, as appropriate.
(d) The Department will review complete applications on a first received-first reviewed basis, based upon the date and time each application is date-stamped as having been received by the Bureau. When an incomplete application is made complete through subsequent filings, it will be placed last on the list for reviewing complete applications.
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