§ 122.617. Corrective action plans.
(a) If the Department determines through direct examination or through an external quality review that there are deficiencies in a CCO’s operations, the Department will identify the deficiencies to the CCO in writing.
(b) The CCO shall submit a corrective action plan within 30 days of its receipt of a deficiency letter from the Department.
(c) The Department may initiate action to revoke or suspend the certification of a CCO that fails to meet the Department’s requirements for an acceptable corrective action plan within 90 days of the date of the initial deficiency letter or for failure of a CCO to implement a corrective action plan which the Department has approved.
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