§ 11.33. Program staff orientation and training.
(a) Providers shall, using center staff persons, outside resources, or both, provide program staff persons with the following:
(1) A general orientation in the following areas, within 3 months of employment:
(i) The purpose and goals of older adult daily living services.
(ii) The roles and responsibilities of staff members.
(iii) Positive approach methods to manage behavior.
(iv) Health and safety precautions, including infection control.
(v) Information on fire and safety measures/codes.
(vi) The philosophy of the program and, if applicable, the parent organization.
(vii) Confidentiality.
(viii) Interdisciplinary team approach.
(ix) Client rights.
(x) The population served.
(xi) The center’s policies and regulations.
(xii) Communication skills.
(xiii) The center’s emergency procedures.
(2) Training in the following areas, within 3 months of employment and annually thereafter regarding:
(i) The needs of the clients in the center’s target population.
(ii) Body mechanics/transfer techniques.
(iii) Voluntary reporting laws regarding abuse, neglect and exploitation.
(iv) Positive approach methods to manage behavior.
(3) In addition to the general orientation and annual training required in subsection (a)(1) and (2), at least two training sessions, totalling at least 8 hours of training, per year to enhance quality of care and job performance.
(b) A sufficient number of staff persons shall be trained, certified and recertified in cardio-pulmonary resuscitation and in first aid training so that at least one staff person so trained, certified and recertified in CPR and first aid training is present in the center at all times.
(c) A center shall have a training curriculum describing the general orientation and annual training required in subsections (a)(1) and (2) and the qualifications of the trainer or of the organizations which provide training. A center shall have the curriculum and trainer or organization qualifications available to the Department for review at the time of initial licensure and annual relicensure inspection.
(d) The statement of policy at Subchapter B establishes guidelines for compliance with the requirements of this section.
(e) A center shall keep records of training, as set forth in this section, including content, dates, length of training, copies of certificates received, if any, and names of staff persons attending.
(f) The Department may require that centers make reasonable modifications, regarding curricula or the selection and use of trainers, in order to satisfy the requirements of this section.
Cross References This section cited in 6 Pa. Code § 11.31 (relating to minimum staff requirements); 6 Pa. Code § 11.37 (relating to program assistant/aide); 6 Pa. Code § 11.38 (relating to volunteers); 6 Pa. Code § 11.212 (relating to applicability); and 6 Pa. Code § 11.404 (relating to program staff training guidelines).
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