§ 39a.5. Sponsors.
(a) A sponsor shall apply for registration on an application approved by the Commissioner.
(b) A sponsor shall have the responsibility to:
(1) Ensure compliance with this chapter.
(2) Provide the name, address, phone number and email, if available, of a contact person for each course submitted for approval.
(3) Provide the name of each course instructor and identify the qualifications under § 39a.8 (relating to instructors) that the instructor satisfies.
(4) Notify the Commissioner of a change in information on applications for course or instructor approval.
(5) Ensure that the course provides students with current and accurate information.
(6) Provide students with the following information in writing:
(i) The course title.
(ii) The date, time, location and applicable web site when the course is offered.
(iii) The name, address and telephone number of a contact person for each course.
(iv) A general outline of the subject matter being covered.
(v) Other information the sponsor believes may benefit the students.
(vi) A form for requesting continuing education credits, if applicable.
(7) Provide a textbook or a detailed outline of the subject matter being taught.
(8) Supervise and evaluate courses and instructors.
(9) Investigate complaints relating to courses or instructors.
(10) Maintain accurate records of courses offered, instructors, student attendance and student course completion for at least 4 years from the date of course completion.
(11) Within 30 calendar days of a student’s successful completion of a course, provide the student with a course completion certificate on a form or in a format approved by the Commissioner.
(12) Notify the Commissioner or the program administrator in a prescribed format of students who have successfully completed a course within 10 business days of the date of course completion.
(c) A sponsor shall comply with the following advertising standards:
(1) A sponsor may not advertise a course that has not been approved by the Department, unless the advertisement prominently displays or announces pending review and approval by the Department.
(2) A sponsor shall prominently display or announce in an advertisement the number of credit hours assigned to the course and the fee for the course.
(3) A sponsor may not engage in false, misleading or deceptive advertising.
(d) A sponsor shall comply with the following standards regarding fees:
(1) If a course is cancelled for any reason, the sponsor shall refund the fees within 30 calendar days of cancellation or, at the request of the student, shall transfer the fee to another course offered by the sponsor.
(2) A sponsor shall provide each student with a written refund policy that addresses withdrawal from or failure to complete a course.
(e) A sponsor that is a business or organization employing students or having students as members may not require the students to attend the sponsor’s course to receive continuing education credit.
(f) A sponsor shall apply for course approval on an application approved by the Commissioner. The application shall be filed at least 60 calendar days before the date the course is to begin. The sponsor shall be notified within 30 calendar days of the date of the receipt of an application regarding approval or disapproval. If the Commissioner or program administrator requests additional information to review the application, the sponsor will have up to 30 calendar days to comply with the request. If the request is not satisfied within the 30 calendar-day period, the application shall be considered voluntarily withdrawn.
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