§ 151.11. Information and advice about special damages.
(a) In order to assure that each displaced person receives the maximum payments to which he is entitled under Article VI-A of the act (26 P. S. § § 1-601A—1-606A) the acquiring agency shall:
(1) Provide each potential displaced person with an information statement outlining the payments to which he may be entitled under the act at the earliest possible date prior to displacement.
(2) Make available at a reasonably convenient place, and at times which shall include hours other than normal working hours, a responsible person who can provide information and advice to displaced persons regarding the payments to which they may be entitled.
(3) Make available to displaced persons assistance in filling out and filing the required claim forms for the payments to which they may be entitled.
(b) In addition to outlining available benefits, the information statement shall contain the name, address, telephone number and hours of availability of the responsible person who can be contacted regarding the benefits, and shall outline the grievance procedure for appeal of a disagreement regarding the benefits, established in accordance with § 151.12 (relating to grievance procedures).
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