§ 54.3. Standards and pricing practices for retail electricity service.
In furnishing retail electricity service, EDCs and EGSs or any entity that otherwise provides retail electricity service information to customers, shall comply with the following:
(1) Use common and consistent terminology in customer communications, including marketing, billing and disclosure statements.
(i) Use the term EDC as described in § 54.2 (relating to definitions) as a standard term.
(ii) Use the terms in accordance with the glossary posted at www.PaPowerswitch.com or other successor media platform as determined by the Commission.
(2) For residential and small commercial customers, contracts for retail electric service entered into after September 30, 2020, may not include any fees to be paid by the retail electric customer for terminating a fixed duration contract between the date the options notice required in § 54.10(2) (relating to notice of contract expiration or change in terms for residential and small business customers) is issued and the expiration of the fixed duration contract.
Source The provisions of this § 54.3 amended July 31, 2020, effective in 60 days, 50 Pa.B. 3861. Immediately preceding text appears at serial page (247124).
Cross References This section cited in 52 Pa. Code § 54.1 (relating to purpose).
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