ADMINISTRATIVE REVIEW PROCEDURE

§ 2430.191. Generally.

 The administrative review provides an informal procedure through which the Office of Blindness and Visual Services (BVS) provides a vendor or his representative an opportunity to express and seek remedy for his dissatisfaction with an action by BVS arising from the operation or administration of the facility program. The staff of BVS at both the district and central levels shall make every effort to resolve vendor complaints. These efforts may not, however, discourage or interfere in any way with a vendor exercising the right to pursue the formal evidentiary fair hearing process in accordance with § §  2430.201—2430.203 (relating to fair hearing procedure).

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