§ 6000.1032. Applicability of section 417(c) of the MH/MR Act to health-care decisions.
(a) Notwithstanding that section 417(c) of the MH/MR Act (50 P.S. § 4417(c)), regarding powers and duties of directors, explicitly references only elective surgery, that section should be read as applicable to health care decisions generally.
(b) A facility directors authority under section 417(c) of the MH/MR Act should be construed to include authority to make decisions regarding palliative care for persons in an end-stage (terminal) condition.
(c) For care provided in the MR facility itself, no surrogate consent is needed because 18 Pa.C.S. § 2713 (relating to neglect of care-dependent person) requires that necessary care and treatment be provided without it.
(d) For care outside the mental retardation facility, such as a doctors office or hospital, the primary care physician (PCP) and the specialist performing the procedure can serve as the two physicians (except in the rare circumstance where the PCP is a payroll employee of the MR facility) required under section 417(c) of the MH/MR Act.
APPENDIX A. [Reserved]
Source The provisions of this Appendix A adopted August 19, 1988, effective October 1, 1988, 18 Pa.B. 3703; reserved August 9, 1991, effective November 8, 1991, 21 Pa.B. 3595. Immediately preceding text appears at serial pages (131329) to (131333).
APPENDIX B
LICENSING WEIGHTING SYSTEM FOR VOCATIONAL FACILITIES
WEIGHTS OF REGULATIONS
General
RequirementsSubject Weight Rounded
Weight2390.11 Application 5.12 5 2390.14(a) Labor & IndustryFire Safety Approval 8.33 8 2390.14(b) Written Annual Verification 6.61 7 2390.15(a) Interstate CommerceFed. Wage & Hour Certificate 5.58 6 2390.15(b) Intrastate CommerceState Certificate 5.30 5 2390.15(c) Interstate & Intrastate CommerceFed./State Certificate 5.01 5 2390.16 Public Eating & Drinking Certificate 7.38 7 2390.17 Written Statement of Purpose 4.49 4 2390.18(a) Unusual Incident Report 6.87 7 2390.18(a) Unusual Incident Report24 hours 5.78 6 2390.18(b) Unusual Incident Reportweekend 5.71 6 2390.19(a) AbusePast 12 months 8.81 9 2390.19(b) Abuse Reported24 hours 8.64 9 2390.19(c) Investigated Abuse24 hours 7.86 8 2390.19(c) Abuse ReportSupport or Deny Allocation 7.55 8 2390.19(c) Implement ChangePrevent Abuse 8.60 9 2390.19(d) Criminal Abuse Reported Immediately 8.76 9 2390.20 Written Accident Prevention Policy 7.87 8 2390.21(a) Discrimination 7.28 7 2390.21(a) Civil & Legal Rights 7.68 8 2390.21(b) Civil Rights Policy & Procedure 6.92 7 2390.22(a) Governing Body 4.87 5 2390.22(b) Governing BodyFinancial Benefit 4.08 4 2390.22(c) Conflict of Interest 4.21 4 2390.22(d) Governing BodyQuarterly Meeting 3.49 3 2390.22(e) Financial ReportsReview/Approval 3.82 4 2390.22(f) Annual Program ReportReview/Approval 4.12 4 2390.23 Sound & Ethical Pract. 4.90 5 Staffing Subject Weight Rounded
Weight2390.32(a) Chief Executive Officer/Employed 5.49 5 2390.32(a) Chief Executive Officer/Designee 5.33 5 2390.32(b) Chief Executive Officer/Responsibilities 6.34 6 2390.32(c) Chief Executive Officer/Qualifications 4.60 5 2390.33(a) 1:45 Program Specialist/Client Ratio 6.12 6 2390.33(b) Program Specialist Responsibility 5.91 6 2390.33(c) Program Specialist Qualification 5.21 5 2390.34(a) One Production Manager 5.58 6 2390.34(b) Production Manager Responsibility 5.26 5 2390.34(c) Production Manager Qualifications 4.67 5 2390.35(a) 1:15 Floor Supervisor Ratio 6.60 7 2390.35(b) Floor Supervisor Physically Present 6.56 7 2390.35(c) Floor Supervisor Responsibility 6.95 7 2390.35(d) Floor Supervisor Qualifications 5.11 5 2390.36(a) 1:10 Trainer Ratio 6.29 6 2390.36(b) Trainer Responsibilities 6.00 6 2390.36(c) Trainer Qualifications 5.06 5 2390.37(a) Vocational Evaluator Employed 5.53 6 2390.37(b) Vocational Evaluator Responsibilities 5.40 5 2390.37(c) Vocational Evaluator Qualifications 5.09 5 2390.38(a) Program Specialist & Floor Supervisor (ten or more clients) 5.67 6 2390.38(b) Qualifications2 Staff Positions 5.40 5 2390.39(a) 2 Staff Present10 or More Clients 6.97 7 2390.39(b) 1 Staff PresentFewer than 10 Clients 7.74 8 2390.39(c) 1 Qualified Program Specialist20 or more clients 5.94 6 2390.40(a) Orientation for Staff 6.54 7 2390.40(b) 24 Hrs Staff Training 5.42 5 2390.40(c) Records of Training on file 4.15 4
Physical Site Subject Weight Rounded
Weight2390.51 Accommodations for Physically Handicapped 7.91 8 2390.52(a) 80 Sq. Ft. Indoor Floor Space 5.69 6 2390.52(b) 60 Sq. Ft. Indoor Floor Space 5.64 6 2390.53 Outside WalksFree of Hazards 8.17 8 2390.54 Combustible Supplies 8.59 9 2390.55(a) Trash RemovedOnce/Week 6.97 7 2390.55(b) Insects/Rodents 7.64 8 2390.56 Hot & Cold WaterBathroom & Kitchen 7.87 8 2390.57 Indoor Temperature65° F-90° F 7.22 7 2390.58 Operable, Non-Coin Telephone 6.64 7 2390.59 Emergency Numbers Posted 7.72 8 2390.60(a) First Aid Area 6.50 7 2390.60(b) First Aid Area/Equipment 7.12 7 2390.60(c) First Aid Accessible to Staff 7.33 7 2390.60(d) First Aid Kit Contents 7.32 7 2390.61 SurfacesFree of Hazards 7.36 7 2390.62 Sanitary Conditions Maintained 7.79 8 2390.63 Adequate Lighting 8.08 8 2390.64 Well-Secured Handrails 8.06 8 2390.65 Interior StairsNonskid Surfaces 7.65 8
General Requirements Subject Weight Rounded
Weight2390.66 Landings Provided 7.33 7 2390.67 ConditionsSafe & Sanitary 7.32 7 2390.68 Hazardous EquipmentGuard & Safety Devices 8.64 9 2390.69 Protective Equipment Worn 8.65 9 2390.70 EquipmentVisual, Auditory & Tactile Signals 8.13 8 2390.71(a) Ventilation 7.32 7 2390.71(b) Mechanical ExhaustToxic, Dust & Odor 8.49 8 2390.72(a) Passages & Work Aisles& Unobstructed 7.76 8 2390.72(b) Work aisles36 inches wide 6.45 6 2390.72(c) Work aislesmarked2" wide 5.62 6 2390.72(c) Visually HandicappedTactile Guides 6.24 6 2390.73 Elevatorlabor & industry approval 7.88 8 2390.74(a) Lavatoriesphysically handicapped 7.36 7 2390.74(b) 1:30 Toilet Ratio 6.44 6 2390.74(c) Separate Lavatories for Men & Women 5.92 6 2390.74(d) LavatoryRequired Equip. 6.37 6 2390.75(a)(1) Food Protection & Storage 8.37 8 2390.75(a)(2) FoodProper Temperatures 8.l7 8 2390.75(a)(3) Utensilswashed with mechanical dishwasher 7.24 7 2390.75(a)(4) Mechanical dishwasherrequired temperatures 7.67 8 2390.75(a)(5) Mechanical dishwashermanufacturers instructions 6.92 7 2390.75(b) Dining Area 5.33 5 2390.75(b)(1) Dining Area Clear 6.88 7 2390.75(b)(2) Dining AreaTable & Chairs 5.82 6
Fire Safety Subject Weight Rounded
Weight2390.81 Corridors & Exits Unobstructed 8.42 8 2390.82(a) Emergency Evacuation Procedures 7.88 8 2390.82(b) Fire Safety Inspection or Notification 7.92 8 2390.83(a) Operable Fire Alarm 8.56 9 2390.83(b) Fire Alarm Checked 7.94 8 2390.83(b) Written Record of Fire Alarm Check 7.01 7 2390.83(c) Notification for Repair 24 Hours 7.85 8 2390.83(c) Written ProcedureFire Safety 7.58 8 2390.84(a) 10 ABC Fire Extinguishers 8.14 8 2390.84(b) Fire Extinguishers100 Feet 7.86 8 2390.84(c) 10B Fire ExtinguishersKitchen 8.24 8 2390.84(d) Fire Extinguisher Under 45 PoundsMounted 7.59 8 2390.84(e) Fire Extinguisher Over 45 PoundsWheeled Unit 7.42 7 2390.84(f) Fire ExtinguisherAccessible 8.14 8 2390.84(g) Fire ExtinguisherInspection & Approval 8.04 8 2390.85(a) Fire DrillEvery 90 Days 7.73 8 2390.85(a) Written Fire Drill Record 6.45 7 2390.85(b) Fire DrillsDifferent Times 6.31 6 2390.85(b) Hypothetical LocationDifferent 6.44 6 2390.85(c) Clients EvacuationFire Drill 7.40 7 2390.85(d) Fire Alarms Tested 7.56 8 2390.86 SignsEXITPlain and Legible 7.90 8 2390.86 Exits Marked 7.83 8 2390.86 Exits Sign Letters3/4 Inches Wide 6.76 7 2390.86 Tactile Exit Markings 7.18 7 2390.87 Instructed in General Fire Safety 7.40 7 Program Subject Weight Rounded
Weight2390.91 Activities for Clients 5.99 6 2390.91 Individual Written Program Plan Provided 5.94 6 2390.92 20% Remunerative Work 5.29 5 2390.93 Work TrainingDevelopment Program 5.54 6 2390.94(a) Written Assessment20 Days 5.24 5 2390.94(b) Initial Assessment by Program Specialist or Vocational
Evaluator5.10 5 2390.94(c) Copy of Initial Assessment 4.92 5 2390.94(d)(1) Document of Clients Disability 6.40 6 2390.94(d)(2) Level of Vocational Functioning 5.55 6 2390.94(d)(3) Vocational Interests 5.17 5 2390.94(d)(4) Ability for Instructions 5.95 6 2390.94(d)(5) Recommendations for Specific Areas of Training 5.76 6
General
RequirementsSubject Weight Weight 2390.94(e) Written Statement Signed 5.14 5 2390.95(a) Individual Written Program Plan (IWPP) Developed
30 Days5.62 6 2390.95(b) IWPP DevelopedInterdisciplinary Team 5.44 5 2390.95(b) IWPPSignature and DatedInterdisciplinary Team 4.44 4 2390.96(1) IWPPShort Term Objectives 5.60 6 2390.96(2) IWPPCurrent Skill Level 5.63 6 2390.96(3) IWPPTime Frames 5.13 5 2390.96(4) IWPPMethod of Evaluation 5.21 5 2390.96(5) IWPPService Areas 5.27 5 2390.96(6) IWPPStaff Responsible 5.42 5 2390.96(7) IWPPPlacement Potential 5.23 5 2390.97(a) IWPPReviewed and Updated65 days 5.24 5 2390.97(b) IWPPReviewed and Updated20 days 4.95 5 2390.97(c) IWPPSigned by Program Specialist & Client 5.40 5 2390.97(d) IWPPReviewed and Rewritten Annually 5.77 6 2390.97(d) IWPPSigned and Dated Revised IWPP 4.65 5 2390.98(a) IWPPCopy in Clients File 5.18 5 2390.98(b) IWPPInvitation to Client or Parent 4.96 5 2390.98(c) IWPPProvided Copy 4.81 5 2390.99 IWPPClient Needs Met 5.73 6 2390.100(1) Vocational Evaluation by Vocational Evaluator 5.24 5 2390.100(2) Vocational Evaluation in Clients File 5.19 5 2390.100(3)(i) Vocational Evaluation of Clients Vocational Level 5.44 5 2390.100(3)(ii) Vocational EvaluationInclude Employers Objectives 5.23 5 2390.100(3)(iii) Vocational EvaluationInclude Vocational Interests 5.15 5 2390.100(3)(iv) Vocational EvaluationInclude Clients Personal &
Social Adjustment Level5.40 5 2390.100(3)(v) Vocational EvaluationWork Attitude 5.31 5 2390.100(3)(vi) Vocational EvaluationInclude Fatigue Level 5.88 6 2390.100(3)(vii) Vocational EvaluationInclude Clients Ability to
Follow Instructions6.08 6 2390.100(3)(viii) Vocational EvaluationRecommendation for Specific
Areas5.72 6 2390.100(4) Vocational EvaluationSigned Statement 5.37 5 Health Subject Weight Rounded
Weight2390.101 Communicable Disease 8.37 8 2390.102 First Aid Technique1 Certified Staff Member 8.15 8 2390.103 Written Emergency Medical Plan 7.92 8 2390.104 Emergency Information Accessible 8.27 8 2390.104 Emergency Medical Information 8.32 8 Admission
and
PlacementSubject Weight Rounded
Weight2390.111(a) ClientPreadmission Interview 5.24 5 2390.111(b) Notification30 Days 4.41 4 2390.111(b) NotificationSpecify Service and Reason for Decision 4.62 5 2390.111(c) Kept on File for 3 Years 3.36 3 2390.112(a) Clients Oriented to Facility 6.27 6 2390.112(a) Orientation DateClients Record 4.21 4 2390.112(b) Written Information Upon Admission 5.81 6 2390.112(b) Written Statement in Clients Record 5.17 5 2390.113(b) Arrangements for Placement Services 5.94 6 2390.113(b) Placement ServicesStaff Responsibility 5.46 5 2390.113(c)(1) Placement ServicesEmployer Information 5.54 6 2390.113(c)(2) Placement ServicesNotification 5.56 6 2390.113(c)(3) Placement ServicesClient Participation 5.95 6 2390.113(c)(4) Placement ServicesClients Abilities 6.29 6 2390.113(c)(5) Placement ServicesFollow-Up Activities 6.47 6 2390.113(d) Documents of Competitive Employment 5.08 5 2390.113(e) Placement Services Component Written 4.67 5
Client Records Subject Weight Rounded
Weight2390.121 Individual Record 6.44 6 2390.121 Legible, Dated and Signed 5.81 6 2390.122 Records Kept at Facility 6.01 6 2390.122 Records Kept 3 Years 4.23 4 2390.123 Confidential & Locked 6.87 7 2390.124 InformationRecords 6.60 7 2390.125 Policy on Access to Records 5.89 6 2390.126(a) Client/Parent/Guardian Access 6.01 6 2390.126(b) Facility Responsible 6.32 6 2390.127 Written ConsentRelease of Information 6.46 6 Handicapped Employment Subject Weight Rounded
Weight2390.141 Written DocumentationIndividual Client 5.16 5 2390.143(a) Completed Work Performance Review 5.30 5 2390.143(b)(1) Work Performance Review Quantity and Quality 5.30 5 2390.143(b)(2) Work Performance Review Changes in Production 5.07 5 2390.143(b)(3) Upward Movement to Competitive Employment 5.41 5 2390.143(b)(4) Work Related Problems 5.53 6 2390.143(c) Copy Provided 4.93 5 2390.144 1:20 Floor Supervisor Ratio 6.41 6
Source The provisions of this Appendix B adopted August 19, 1988, effective October 1, 1988, 18 Pa.B. 3703.
Cross References This appendix cited in 55 Pa. Code § 6000.311 (relating to computation of weighted score).
Source The provisions of this Appendix C adopted August 19, 1988, effective October 1, 1988, 18 Pa.B. 3715.
Source The provisions of this Appendix D adopted August 19, 1988, effective October 1, 1988, 18 Pa.B. 3715.
APPENDIX E
INCIDENT MANAGEMENT COMPONENTS
PROVIDERS/ENTITIES ARE TO:
Promote the health, safety, rights and enhance the dignity of individuals receiving services.
Develop provider-specific policy/procedures for incident management.
Ensure that staff and others associated with the individual have proper orientation and training to respond to, report and prevent incidents.
Provide ongoing training to individuals and families on the recognition of abuse and neglect.
Ensure when incidents occur that affect a persons health, safety or rights, that the people who are present:
Take prompt action to protect the persons health, safety and rights. This includes separation of the target when the individuals health and safety are jeopardized. This separation shall continue until an investigation is completed. In addition, the target shall not be permitted to work directly with any other service recipient during the investigation process. When the target is another individual receiving supports or services, and complete separation is not possible, the provider shall institute additional protections.
Notify the responsible person designated in provider policy.
Assign trained individual(s) Point Person(s) to whom incidents are reported when they occur and who will make certain that all immediate steps to assure health and safety have been implemented and follow the incident through closure.
Contact appropriate law enforcement agencies when there is suspicion that a crime has occurred.
Comply with all applicable laws, regulations and policies.
Conduct certified investigations.
Analyze the quality of investigations.
Respond to concerns from individuals/family about the reporting and investigation processes.
Inform the family of the incident unless otherwise indicated in the individuals plan.
Notify the family of the findings of any investigation unless otherwise indicated in the individuals plan.
Maintain an investigation file within the agency.
Create an incident management process which:
Designates an individual with overall responsibility for incident management.
Considers possible immediate and long-term effects to the individual resulting from an incident or multiple incidents.
Uses trend analyses to identify systemic issues.
Analyzes and shares information with relevant staff, including direct care staff.
Periodically assesses the effectiveness of the incident management process.
Monitors quality and responsiveness of all ancillary services (such as health, therapies, etc.) and acts to change vendors or subcontractors, or assists the individual to file available grievances or appeals procedures to secure appropriate services.
COUNTIES ARE TO:
Promote the health, safety, rights and dignity of individuals receiving services.
Develop county policies and procedures necessary to implement this bulletin.
Have an administrative structure sufficient to meet mandates of this bulletin:
Designate an individual with overall responsibility for incident management.
Train staff in incident management procedures.
Assure that supports coordinators have proper orientation and training to respond to, document and prevent incidents.
Support providers with appropriate training and resources to meet the mandates of the bulletin.
Provide ongoing training to individuals, families, guardians, and advocates regarding their rights, roles and responsibilities that are outlined in this bulletin.
Provide training to individuals and families on the recognition of abuse and neglect.
Have the Incident Management Processes in this bulletin referenced in county/provider contracts.
Maintain an investigation file within the county.
Create an incident management process which:
Assures accuracy of incident reports.
Reviews and closes all provider generated incidents.
Reviews and analyzes data.
Identifies and implements individual and systemic changes based on data analysis.
Analyzes and shares information with relevant staff.
Regularly reviews trend and occurrence data compiled by providers.
Assesses providers incident management and investigative processes.
Assures provider compliance with plans of correction resulting from incidents and investigations.
Conduct certified investigations.
Analyze the quality of investigations.
Respond to concerns from individuals/family about the reporting and investigation processes.
In collaboration with the individuals planning team, revise the individuals plan as needed in response to issues identified through the incident management process.
Comply with all applicable laws, regulations and policies.
Coordinate with other agencies as necessary.
In those instances where the county is the initial reporter of the incident, the county will assume the responsibility of the point person.
THE OFFICE OF MENTAL RETARDATION IS TO:
Promote the health, safety, rights and dignity of individuals receiving services.
Create an incident management review process which:
Maintains the statewide data system.
Analyzes data for statewide trends and issues.
Identifies issues and initiates systemic changes and provides periodic feedback.
Evaluates county and provider reports and analysis of trends.
Monitor implementation of this bulletin.
Support providers and counties with appropriate training to meet the mandate of the bulletin.
Certify investigators.
Provide support and technical assistance to counties to implement the incident reporting system.
Conduct certified investigations.
Analyze the quality of investigations.
Respond to concerns from individuals/families about the reporting and investigation processes.
Review and revise this bulletin as needed.
Ensure compliance with all applicable laws, regulations and policies.
Coordinate with other agencies as necessary.
Source The provisions of this Appendix E adopted February 27, 2004, effective February 21, 2004, 34 Pa.B. 1234.
Cross References This appendix cited in 55 Pa. Code § 6000.902 (relating to purpose).
APPENDIX F
RELATED LAWS, REGULATIONS AND POLICIES
The incident management and reporting detailed in this subchapter are related to a variety of laws, regulations and policies. The applicable licensing regulations (and facilities licensed under those regulations) include:
Related Laws:
The Mental Health and Mental Retardation Act of 1966 (50 P.S. § § 41014704)
Title XIX Social Security Act (42 U.S.C.A. § § 13961396v)
18 Pa.C.S. § 2713 (relating to the neglect of care-dependent person)
The Child Protective Services Law (23 Pa.C.S. § § 63016385)
The Older Adults Protective Services Act (35 P.S. § § 10225.10110225.5102)
Elder Care Payment Restitution Act (35 P.S. § § 10226.10110226.107)
Early Intervention Services System Act (11 P.S. § § 875.101875.503)
The Whistleblower Law (43 P.S. § § 14221428)
Title 55 of the Pennsylvania Code.
Chapter 20Relating to Licensure or Approval of Facilities and Agencies
Chapter 2380Relating to Adult Training Facilities
Chapter 2390Relating to Vocational Facilities
Chapter 3490Relating to Child Protective Services
Chapter 3800Relating to Child Residential and Day Treatment Facilities
Chapter 5310Relating to Community Residential Rehabilitation Services for the Mentally Ill
Chapter 6400Relating to Community Homes for Individuals with Mental Retardation
Chapter 6500Relating to Family Living Homes
Chapter 6600Relating to Intermediate Care Facilities for the Mentally Retarded
Title 6 of the Pennsylvania Code (Aging).
Chapter 11Relating to Older Adult Daily Living Centers
Related Policy Guidelines:
Medical Assistance BulletinRevised Medical and Treatment Self-Directive Statement: Your Rights As a Patient In Pennsylvania: Making Decisions About Your Care and Treatment (effective June 19, 1998)
Mental Retardation Bulletin 00-98-08Procedures for Substitute Health Care Decision Making (effective November 30, 1998)
Mental Retardation Bulletin 00-94-32Assessments: Lifetime Medical History (effective December 6, 1994)
Mental Retardation Bulletin 00-03-01Passage of Act 171 relating to the Older Adults Protective Services Act (OAPSA)
ADDITIONAL REPORTING:
In addition to the reporting methodologies described in this statement of policy, the following is provided as a guide to assist in identifying additional reporting. This does not fully define, nor is it intended to substitute for, the applicable statutes and regulations.
Reportable incidents involving individuals who reside in facilities licensed as ICF/MRs (both state and privately-operated), are to be reported to the appropriate Regional Field Office of the Pennsylvania Department of Health, Division of Intermediate Care Facilities.
Reportable incidents that occur in facilities licensed by OMR, involving individuals whose support needs are not funded through the Commonwealth or county mental retardation systems, are to be reported to whomever funds the individuals support and to the Commonwealth/Regional Office of Mental Retardation. This includes individuals from other states, individuals who are funded by agencies not part of the mental retardation system and individuals whose support needs are privately funded.
Neglect of care-dependent person (18 Pa.C.S. § 2713)
The neglect of care-dependent person 18 Pa.C.S. § 2713 covers any adult who, due to physical or cognitive disability or impairment, requires assistance to meet his needs for food, shelter, clothing, personal care or health care. 18 Pa.C.S. § 2713 extends to certain listed facilities and to home health services provided to care-dependent persons in their residence. The statute criminalizes intentional, knowing or reckless conduct by a caregiver which results in bodily injury or serious bodily injury to a care-dependent person by the failure to provide treatment, care, goods or services necessary to preserve the health, safety or welfare of a care-dependent person for whom the caregiver is responsible to provide care. A caregiver may also be prosecuted if he intentionally or knowingly uses a physical restraint, a chemical restraint or medication on a care-dependent person, or isolates that person, contrary to law or regulation, such that bodily or serious bodily injury results.
Anyone aware of possible violations of this may make a report to the appropriate law enforcement authorities. The reporting requirements of this bulletin are to be followed even if a report of a possible violation of this statute is made to law enforcement authorities. Copies of the statute were distributed via Mental Retardation Bulletin 00-95-25, issued December 26, 1995 and Mental Retardation Bulletin 00-97-06, issued August 29, 1997.
The Child Protective Services Law (23 Pa.C.S. § § 63016385)
The Child Protective Services Law (CPSL) establishes procedures for the reporting and investigation of suspected child abuse. Certain types of suspected child abuse must be reported to law enforcement officials for investigation of criminal offenses. Children under the age of 18 are covered by the act including those who receive supports and services from the mental retardation system. Providers covered within the scope of this bulletin are required to report suspected child abuse in accordance with the procedures established in the CPSL and the Protective services Regulations. The CPSL defines child abuse as any of the following when committed upon a child under 18 years of age by a parent, person responsible for a childs welfare, an individual residing in the same home as a child or a paramour of a childs parent.
Any recent act or failure to act that causes non-accidental serious physical injury.
Any act or failure to act that causes nonaccidental serious mental injury or sexual abuse or sexual exploitation.
Any recent act or series of such acts or failures to act that creates an imminent risk of serious physical injury or sexual abuse or sexual exploitation.
Serious physical neglect constituting prolonged or repeated lack of supervision or the failure to provide essentials of life including adequate medical care which endangers a childs life or development or impairs the childs functioning.
Reports of suspected abuse are received by the Department of Human Services (DHS) ChildLine and Abuse Registry (800) 932-0313, which is the central register for all investigated reports of abuse. Individuals who come into contact with children in the course of practicing theirprofession are required to report when they have reasonable cause to suspect on the basis of their medical, professional or other training or experience, that a child is an abused child. Every facility or agency is required by the CPSL to funnel reports to the director or a designee to be promptly reported to ChildLine. The reporting, investigation and documentation requirements of this statement of policy must also be followed when a report of suspected child abuse is made. It must be noted that the definition of abuse found in the CPSL differs greatly from the definition promulgated in this statement. Because of this difference it is possible that an allegation may be unconfirmed in terms of the CPSL but still substantiated with reference to these guidelines. Likewise, the scope of reports subject to investigation differs so it is important to be familiar with the requirements of the CPSL.
The Older Adults Protective Services Act (35 P.S. § § 10225.101 10225.5102)
The Older Adults Protective Services Act (OAPSA) of 1987 was enacted to protect all Pennsylvanians age 60 and older. The OAPSA established a detailed system for reporting and investigating suspected abuse, neglect, exploitation, and abandonment for care-dependent individuals. Act 13 was signed into law in 1997 as an amendment to the OAPSA. Unlike the other provisions of OAPSA that applied only to adults age 60 and above, Act 13 applied to adults age 18 and above who were considered care-dependent individuals and to care-dependent individuals under age 18 if they resided in a facility serving individuals over 18. Employees or administrators of a covered entity reported suspected abuse incidents to the local Area Agency on Aging, where indicated, to the Pennsylvania Department of Aging and to local law enforcement pursuant to Chapter 7 of the OAPSA. These requirements existed in addition to the reporting procedures contained in this Bulletin. In 2002, the OAPSA was further amended by the Elder Care Payment Restitution Act.
The Elder Care Payment Restitution Act (35 P.S. § § 10226.10110226.107)
The Elder Care Payment Restitution Act eliminated the requirements of Act 13 for which suspected abuse of individuals with mental retardation under the age of 60 was reported to the Area Agency on Aging and in some cases, to the Department of Aging. This act became effective February 9, 2003.
Health Insurance Portability and Accountability Act of 1996 (HIPAA) (Public Law 104-191)
HIPAA and the applicable regulations at 45 CFR Parts 160 and 164 (Privacy Rule) established a set of National standards for the protection of personal health information. The Privacy Rule addresses the use and disclosure of individuals health information or protected health information by organizations subject to the Privacy Rule or covered entities. The Privacy Rule establishes standards for individuals rights to understand and control how their personal health information is used. The U. S. Department of Health and Human Services, Office of Civil Rights is responsible to implement and enforce the Privacy Rule.
REPORTING MATRIX The following is provided as a guide to assist in identifying additional reporting. This does not fully define, nor is it intended to substitute for, the applicable statutes and regulations.
Reportable Incident Report
to
OMRReport
to
County1Report to AAA2 If 60 or older Report to
ChildLine if
under 18PA Department of
Aging3 If 60 or
olderDOH Local Law
EnforcementActs
28/264Death X X If suspicious If suspicious If suspicious If ICF/MR If suspicious If the result of neglect Disease Reportable
to the Department of HealthX X X Emergency Closure X X If ICF/MR Emergency Room Visit X X If ICF/MR Fire X X If ICF/MR Hospitalization X X If ICF/MR Individual to Individual Abuse X X If ICF/MR Injury requiring treatment beyond first aid X X If ICF/MR Law Enforcement Activity X X If ICF/MR Medication Error X X If ICF/MR Missing Person X X If ICF/MR If person is at risk Misuse of Funds X X If exploitation If ICF/MR If it appears that a crime has occurred Neglect X X X X If serious bodily injury or serious physical injury If ICF/MR If serious bodily injury or serious physical injury If serious bodily injury Physical Abuse X X X X If serious bodily injury If ICF/MR If serious bodily injury or serious physical injury Psychiatric Hospitalization X X If ICF/MR Psychological Abuse X X X X If ICF/MR Restraint X X If ICF/MR If serious bodily injury Rights Violation X X If ICF/MR Sexual Abuse X X X X X If ICF/MR X Suicide Attempt X X If ICF/MR Verbal Abuse X X X If ICF/MR
1 If an individual is not funded by OMR or by County MR services a report should be made to the funding agent.
2 Allegations of abuse or neglect involving children under 18 who reside in a facility that primarily serves adults must be reported to Child Line.
3 Allegations of abuse or neglect involving children under 18 who reside in a facility that primarily serves adults must be reported to Child Line.
4 Reporting under Acts 28/26 is only mandated for Commonwealth employees.
Source The provisions of this Appendix F adopted February 27, 2004, effective February 21, 2004, 34 Pa.B. 1234.
Cross References This appendix cited in; and 55 Pa. Code § 6000.951 (relating to initial reporter).
APPENDIX G
VICTIMS ASSISTANCE PROGRAMS
When individuals are abused, neglected, injured or victims of crimes, there are resources to assist them physically, emotionally, financially and legally. Organizations have been developed based on the need to support victims through the criminal justice system, recognizing that victims needs are oftentimes overlooked. Individuals with disabilities who fall victim to crimes, especially physical violence and sexual assaults, should be encouraged and assisted to access these resources. It is suggested that providers develop relationships with local entities and assist individuals in accessing such services when appropriate.
There are two main types of victim assistance programs: system and community-based organizations. System-based programs that generally operate out of a District Attorneys office provide notification to victims/witnesses of court proceedings. Community based programs are designed to provide support and assistance to victims. Usually, the programs fall under the categories of:
Rape Crisis/Sexual Assault programs providing services to victims and their family/supporters. Domestic Violence programs provide counseling and temporary housing to victims, as needed.
Crime Victim Services provide supports and assistance to victims of crimes excluding sexual assaults and domestic violence.
There are domestic violence centers, rape crisis centers and victim assistance offices throughout the Commonwealth. In order to locate the most appropriate resource for individuals, you may contact the following statewide organizations. Additional information regarding local resources is available through these organizations:
PA Commission on Crime and Delinquency (PCCD)
(717) 787-2040
PA Coalition Against Rape (PCAR)
(800) 692-7445
(717) 728-9740
PA Coalition Against Domestic Violence (PCADV)
(800) 932-4632
Office of Victim Advocate (crime victim compensation)
(717) 783-7501
Pennsylvania Protection and Advocacy (PP&A)
(800) 692-7443
Source The provisions of this Appendix G adopted February 27, 2004, effective February 21, 2004, 34 Pa.B. 1234.
Cross References This appendix cited in 55 Pa. Code § 6000.921 (relating to categories of incidents).
APPENDIX H
ABBREVIATED INCIDENT REPORT
Medication Error The data entry screen is to include the following information:
DEMOGRAPHICS (pre-populated from HCSIS demographics)
Name of the individual for whom the Medication Error is being reported.
Individuals Base Service Unit (BSU) number.rr1;sup
1 If the individual is not registered with a County MH/MR Program, the report is to list the county or state where the person is/was a resident. 1
CATEGORIZATION
Secondary category of Medication Error.
Date and time when the incident was recognized/discovered.
MEDICATION ERROR INCIDENT INFORMATION
Staff position of the person giving medication.
Name of medication(s).
Indication if the error occurred over multiple consecutive administrations.
The reason(s) why the Medication Error occurred.
The response(s) to the Medication Error.
The agency system response to prevent this type of error from occurring in the future.
Any additional comments.
Indication if another Incident Report was filed as a result of the Medication Error.
If another Incident Report was filed, the Incident ID number.
In addition to the required information, providers may choose to include optional information to further analyze their medication errors.
OPTIONAL MEDICATION ERROR INFORMATION
The name or unique identifier of person making the Medication Error.
Indication if the person making the Medication Error was working longer than their regular work hours at the time of the Medication Error.
The length of time the staff person who made the Medication Error has been giving medications.
The number of medications supposed to be given to this person at the same time as the Medication Error was made including the medication when the Medication Error was made.
The number of medications this person receives on a daily basis.
The number of people that the staff person who made the Medication Error has to give medications to around the same time as the Medication Error occurred.
Source The provisions of this Appendix H adopted February 27, 2004, effective February 21, 2004, 34 Pa.B. 1234.
Cross References This appendix cited in 55 Pa. Code § 6000.923 (relating to incidents to be reported within 72 hours); and 55 Pa. Code § 6000.924 (relating to incident management contingency plan).
APPENDIX I
ABBREVIATED INCIDENT REPORT
Restraint
The data entry screen is to include the following information:
DEMOGRAPHICS (prepopulated from HCSIS demographics)
Name of the individual for whom the Restraint was used.
Individuals Base Service Unit (BSU) number.r1;sup
1 If the individual is not registered with a County MH/MR Program, the report is to list the county or state where the person is/was a resident. 1
CATEGORIZATION
Secondary category of Restraint.
Date of the Restraint.
Time in Restraint.
Time out of Restraint.
RESTRAINT INCIDENT INFORMATION
Restraint agent.
Antecedent to the Restraint.
Reason for the Restraint.
Indication if the Restraint was used on a planned or emergency basis.
Authorizing Staff.
Indication if Prone (face down) Restraint was used.
Indication if another Incident Report was filed as a result of the Restraint.
If another Incident Report was filed the Incident ID number.
Source The provisions of this Appendix I adopted February 27, 2004, effective February 21, 2004, 34 Pa.B. 1234.
Cross References This appendix cited in 55 Pa. Code § 6000.923 (relating to incidents to be reported within 72 hours).
APPENDIX J
INCIDENT MANAGEMENT CONTINGENCY PLAN
In the event that a provider or county or entity is unable to report a 24-hour incident through the Home and Community Services Information System (HCSIS), faxed contingency reporting is to be utilized.
Incidents that are reported via fax are to be recorded on a copy of the attached Incident Management Contingency Form. This reporting method will satisfy regulatory requirements to report an incident. In the event of a serious incident (such as abuse with injury, suspicious death), a provider should also call its OMR Regional Office and County MH/MR Program to alert OMR and the county of the incident.
Once complete, the Incident Management Contingency Form is to be faxed to the appropriate OMR Regional Office and to the County MH/MR Program. The form should have a fax cover sheet that identifies the fax as a reportable incident and states the reason that the report needed to be faxed. Faxing the Incident Management Contingency Form is a short-term solution for meeting regulatory requirements for reporting incidents; however, once access to HCSIS can be established, the incident must be entered into HCSIS.
CONTACT INFORMATION:
OMR Regional Office Fax Numbers:
Northeast Region (570) 963-3177
Southeast Region (215) 560-3043
Central Region (717) 772-6483
Western Region (412) 565-5479
OMR Regional Office Phone Numbers:
Northeast Region (570) 963-4391
Southeast Region (215) 560-2242
Central Region (717) 772-6507
Western Region (412) 565-5144
Source The provisions of this Appendix J adopted February 27, 2004, effective February 21, 2004, 34 Pa.B. 1234.
Cross References This appendix cited in 55 Pa. Code § 6000.924 (relating to incident management contingency plan).
APPENDIX K
STANDARDIZED INCIDENT REPORT
FIRST SECTION (completed within 24 hours)
The First Section is to include the following information:
DEMOGRAPHICS (pre-populated from HCSIS demographics)
Name of the individual involved/affected by the incident.
Individuals Base Service Unit (BSU) number.ak1;sup
1 If the individual is not registered with a County MH/MR Program, the report is to list the county or state where the person is/was a resident. 1
County of Registration.
Gender.
Individuals date of birth.
MR Diagnosis.
Home address of the individual.
Living Arrangement of the individual.
Name and address of the reporting entity.
Location where the incident occurred.
Name of the point person.
CATEGORIZATION
Date and time when the incident was recognized/discovered.
Primary and secondary category of the incident.
Determination if an investigation is required or desired.
Name of the Certified Investigator assigned, if the incident requires investigation.
HEALTH AND SAFETY ASSURANCE
Description of the immediate and subsequent steps taken by the point person or other representatives of the provider to ensure the individuals health, safety and response to the incident, including date, time and by whom those steps were taken.
INCIDENT DESCRIPTION
Narrative description of the incident completed by staff or other person(s) who were present when the incident occurred or who discovered that an incident had occurred.ak2;sup
2 Providers may summarize the narrative description, but the written statements of the person(s) directly invilved are to be available for review, if needed. 2
FINAL SECTION (completed within 30 days)
The reporting entity will complete the Final Section of the incident report within 30 days from the date of the incident or of the date the provider learns of the incident (unless an extension has been made). The Final Section will retain all of the preceding information from the First Section and will add:
Name of the initial reporter.
Name of the individuals supports coordinator (pre-populated).
Whether CPR was administered.
Weather the Heimlich was administered.
If 911 was called, the time, date and person who called.
If the incident involves an illness or injury, the name of the practitioner/facility by whom the individual was treated initially, the date and time of the initial contact with a health-care/medical practitioner, the nature/content of the initial treatment/evaluation, and the nature of, date of, time of, and practitioner involved in any subsequent treatments, evaluations.
In the event of a death, indication if the individual was in hospice care, had a diagnosis of terminal illness, if a Do Not Resuscitate order was in effect, if the coroner was contacted, if an autopsy has been or will be performed.
Identification of all persons to whom the incident notification has been (or will be) submitted (i.e., family, law enforcement agency), the date the notification has been made, and the person who has/will notify the necessary parties.
Update of incident description, as needed.
Specific description of any injury received by the individual.
Present status of the individual in reference to the incident.
Identification of other persons who may have witnessed or been directly involved in the incident.
Specific signs and symptoms of any illness (acute or chronic) which may be contributory to the incident.
Any relevant background information on the individual, including medical history and diagnoses.
Date on which the investigation began, if required.
Summary of the investigators findings and conclusions, if required.
If the incident involves an allegation of abuse or neglect, the conclusion reached on the basis of the investigation (i.e., the allegation is confirmed, not confirmed, inconclusive) and the status of the target.
Description of the steps taken by the provider in response to the conclusions reached as a result of the investigation.
If the incident involves an injury of unknown origin, confirmation of the cause (if one has been identified) and steps taken to prevent recurrence.
Description of any changes in the individuals plan of support necessitated by or in response to the incident.
Verification by the provider that all necessary corrective actions have been identified.
If any corrective action cannot/has not been completed by the time the Final Section is submitted, the expected date of completion must be provided along with the identity of the person responsible for carrying the extended action through to completion.
If the nature of the incident requires contact with local law enforcement, the name and department/office of the person(s) contacted, the date of the contact, the name of the person who initiated the contact, and a description of any steps taken by law enforcement officials.
If the individual has been hospitalized, the date of admission, name of the hospital, the admitting diagnosis(es), indication if the admission was from the emergency room, what occurred during the hospitalization, change in voluntary/involuntary status, the date of discharge, the discharge diagnosis(es), an indication that the Hospital Discharge Instructions were provided, what changed after discharge, current status and any plans for subsequent medical follow-up.
If the individual is deceased, the Final Section is to be supplemented by a hard copy of the following:ak3;sup
3 Documents, which are not immediately available, must be forwarded to the appropriate parties (county and/or OMR Regional Office) as they become available. If, after attempting to acquire the document, it is determined to be unobtainable, the expecting party will be notified. 3
Lifetime medical history.
Copy of the Death Certificate.
Autopsy Report, if one has been completed.
Discharge Summary from the final hospitalization, if the individual died while hospitalized.
Results of the most recent physical examination.
Most recent Health and Medical assessments.
Name of the family member notified of the results of the investigation, if required.
The incident classification the provider believes is most appropriate.
The date and time the provider believes is most appropriate.
After final submission by the provider, the county and OMR will perform a management review and close the incident.
Source The provisions of this Appendix K adopted February 27, 2004, effective February 21, 2004, 34 Pa.B. 1234.
Cross References This appendix cited in 55 Pa. Code § 6000.961 (relating to standardized incident report).1 If the individual is not registered with a County MH/MR Program, the report is to list the county or state where the person is/was a resident.
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