§ 1112a.12. Remote system access.
(a) In emergency situations or as an element of technical support, an employee of a licensed manufacturer may perform analysis of, or render technical support with regard to, a terminal operator’s video gaming terminal monitoring system, gaming voucher system or other Board-approved system from a remote location.
(b) Remote system access shall be performed in accordance with the provisions on remote system access under § 461a.19 (relating to remote system access).
(c) Prior to granting remote system access, a terminal operator shall establish a system of internal controls applicable to remote system access. The internal controls shall be submitted to and approved by the Board under § 465a.2 (relating to internal control systems and audit protocols). The internal control procedures submitted by the terminal operator shall be designed to protect the physical integrity of the systems in subsection (a) and the related data and be capable of limiting the remote access to the system or systems requiring technical support.
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