§ 685a.12. Irregularities.
(a) A card found face up in the shoe may not be used in that round of play and shall be placed in the discard rack.
(b) A card drawn in error without its face being exposed shall be used as though it were the next card from the shoe.
(c) After the first two cards have been dealt to each player and the dealer and a card is drawn in error and exposed to the players, the card shall be dealt to the players or dealer as though it were the next card from the shoe. Any player refusing to accept the card may not have additional cards dealt to him during the round. If the card is refused by the players and the dealer cannot use the card, the card shall be placed in the discard rack.
(d) If the dealer has 17 and accidentally draws a card for himself, the card shall be placed in the discard rack.
(e) If there are insufficient cards remaining in the shoe to complete a round of play, all of the cards in the discard rack shall be shuffled and cut in accordance with the procedures in § 685a.5 (relating to shuffle and cut of the cards). The first card shall be drawn face down and placed in the discard rack and the dealer shall complete the round of play.
(f) If no cards are dealt to a player’s hand, the hand is dead and the player shall be included in the next deal. If only one card is dealt to a player’s hand, at the player’s option, the dealer shall deal the second card to the player after all players have received a second card.
(g) If after receiving the first two cards, the dealer fails to deal an additional card to a player who has requested a card, then, at the player’s option, the dealer shall either deal the additional card after all other players have received their additional cards but prior to the dealer revealing his hole card, unless that hole card has been exposed in accordance with § 685a.7(h) (relating to procedure of dealing the cards; completion of each round of play), or call the player’s hand dead and return the player’s initial Bet Wager.
(h) If the Masque Card Reader device wrongly indicates the value range of the dealer’s hole card by illuminating the wrong colored light, or if the dealer places the hole card in the incorrect spot on the layout prior to player action on the hand, the dealer shall either allow the player to continue the action on that hand with the decisions already made or call the player’s hand dead and return the player’s initial Bet Wager, including those Bet Wagers for players who exceeded 21.
(i) If a Masque Card Reader device malfunctions, the dealer may not continue dealing the game of Down Under Blackjack at that table until the Card Reader device is repaired or replaced.
(j) If an automated card shuffling device is being used and the device jams, stops shuffling during a shuffle or fails to complete a shuffle cycle, the cards shall be reshuffled.
(k) If an automated shuffling device malfunctions and cannot be used, the device must be covered or have a sign indicating that it is out of order placed on the device before any other method of shuffling may be utilized at that table.
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