§ 814a.1. General requirements.
(a) Interactive gaming shall only be engaged in by registered players who have established an interactive gaming account for interactive gaming.
(b) The message ‘‘IF YOU OR SOMEONE YOU KNOW HAS A GAMBLING PROBLEM, HELP IS AVAILABLE, CALL 1-800-GAMBLER,’’ or comparable language approved the Board, must be prominently displayed to a person visiting or logging onto and logging off of the interactive gaming certificate holder or interactive gaming operator’s interactive gaming skin.
(c) When a registered player logs on to an interactive gaming system, the system must display the date and time of the registered player’s previous log on.
(d) If a registered player has suspended his account, an interactive gaming certificate holder or interactive gaming operator may not send gaming-related electronic or direct postal mail to that player while the account is suspended.
(e) Software utilized for interactive gaming must display all of the following information, in addition to the minimum display standards in this subpart:
(1) The current time in the time zone where the registered player is physically located and the time elapsed while in the current registered player session.
(2) Cause a pop-up notification, at least every hour, to be prominently displayed on the interactive gaming device advising the registered player of the amount of time elapsed since his log on, and the amount of money wagered since his log on.
(3) Offer the registered player the option to select a pop-notification, in 15-minute and 30-minute increments, advising the registered player of the amount of money wagered since his log on.
(4) Offer the option to activate self-imposed limits during the player account registration process.
(f) An interactive gaming certificate holder or interactive gaming operator offering interactive gaming shall have a dedicated licensed employee responsible for notifying the Board upon detecting a person participating in interactive gaming who is required to be excluded under Board regulations or any person who is otherwise prohibited from engaging in interactive gaming. This employee shall be licensed as a key employee.
(g) All terms and conditions for interactive gaming must be included as an appendix to the internal controls or, when specified, as part of the interactive gaming compulsive and problem gambling plan of the interactive gaming certificate holder or interactive gaming operator addressing all aspects of the operation, including all of the following:
(1) Registered player’s right to set responsible gaming limits and to self-exclude.
(2) Registered player’s right to suspend his account for any selected period of time.
(3) Information to be displayed on a registered player protection page, which shall be accessible to a registered player during a registered player session. The registered player protection page must contain, at a minimum, all of the following:
(i) A prominent message, which states ‘‘If you or someone you know has a gambling problem, help is available. Call 1-800-Gambler’’ in a size and font as approved the Director of the Office of Compulsive and Problem Gaming (OCPG).
(ii) A direct link to all of the following:
(A) The Council on Compulsive Gambling of Pennsylvania’s web site.
(B) The Department of Drug and Alcohol Programs’ (or successor agency) gambling addiction participating provider list webpage.
(C) The OCPG webpage.
(iii) All of the following responsible gaming information that shall be approved by the Board’s Director of the OCPG:
(A) A clear statement of the interactive gaming certificate holder or interactive gaming operator’s policy and commitment to responsible gaming.
(B) Informational documents, which shall be reviewed and updated annually by the interactive gaming certificate holder or interactive gaming operator, regarding all of the following subjects, or a direct link to information regarding all of the following subjects, if available, from an organization based in this Commonwealth or the United States dedicated to helping people with potential gambling disorders and labeled as:
(I) Rules of responsible gambling.
(II) Myths about gambling.
(III) Risks associated with gambling.
(IV) Signs and symptoms of gambling disorders.
(V) The Board’s self-exclusion brochure.
(C) Rules governing self-imposed responsible gaming limits, including all of the following:
(I) List of each type of self-imposed limit.
(II) How to enroll in each type of self-imposed limit.
(iv) The following statement: ‘‘A person who has enrolled in interactive gaming self-exclusion or has otherwise been excluded from interactive gaming activities, and individuals who are under the age of 21, shall not participate in interactive gaming or interactive gaming activities and will have their winnings forfeited and interactive gaming accounts suspended upon violation.’’ The text and font size of the notices shall be submitted for approval to the Director of the OCPG.
(h) An interactive gaming system must comport with all requirements regarding player accounts in Chapter 812a (relating to interactive gaming player accounts).
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