§ 29.313. Service standards and requirements.
(a) Required to provide service. A driver of a call or demand vehicle shall, at all times when on duty and not engaged, furnish trip service on demand to an orderly person for lawful purposes.
(b) Shortest route to be followed. A driver of a call or demand vehicle shall transport passengers to their destinations by the shortest practical route, unless directed by a passenger to take a different route.
(c) Log sheets. A driver of a vehicle in call or demand service shall keep a log sheet or manifest for each shift he operates unless some other method is, upon petition, specifically approved by the Commission. The log sheet may be in electronic format, with the data supplied by either the driver or the certificateholder’s dispatch system. These log sheets shall be filled out contemporaneously with the trip, on a form supplied by the certificateholder. The log sheets shall be retained by the certificateholder for at least 2 years. Log sheets may be retained in electronic format. Log sheets, or comparable printouts from an electronic storage device, shall be turned over upon request to an authorized representative of the Commission upon the rendering of a receipt. Drivers shall fill out the log sheets with the following information:
(1) The date.
(2) The time he commenced the shift and the time he ended the shift and ceased driving.
(3) The vehicle identification number.
(4) The times and places of origin and destination of each trip including the odometer or meter mileage at the origin and destination of each passenger trip. Origin and destination places shall contain a street name and address or, if unavailable, an identifiable landmark.
(5) The number of passengers and the fare collected on each trip, indicating separately each fare collected from each passenger or party of passengers sharing the ride.
(6) Each trip on which packages were delivered and the charge for the trip.
(7) The meter readings at the beginning and end of each shift, if applicable.
(8) The name and number of the driver.
(9) The signature of the driver attesting to the accuracy of the data recorded, including an electronic signature when appropriate.
(10) Other information as may be required by this title.
(d) Baggage. No charge may be made by a certificateholder or driver for a hand baggage or hand luggage carried by a fare-paying passenger.
(e) Expressage. The driver may carry packages or parcels when the merchandise is accompanied by a passenger but shall refuse to carry the packages or parcels when the contents cause the vehicle to become stained or evil smelling. Nothing contained in this subsection may be interpreted as permitting the hiring of vehicles for expressage purposes only unless the rights are specifically included in a certificate held by the carrier.
(f) Fare receipts. The driver of a call or demand vehicle shall, if requested, deliver to the person paying for hire of the same, at the time of payment, a correct receipt therefor. Upon this receipt shall be legibly printed or written the name of the carrier, a method of identifying the vehicle and its driver, items for which a charge is made, the total amount paid and the date of payment. A certificateholder shall supply each of its drivers with blank receipts assembled in book form.
Authority The provisions of this § 29.313 amended under the Public Utility Code, 66 Pa.C.S. § § 501, 1102, 1103, 1501, 1502, 1504, 1506, 1508 and Chapters 23 and 25; and the act of July 13, 2016 (P.L. 664, No. 85).
Source The provisions of this § 29.313 adopted January 23, 1981, effective January 24, 1981, 11 Pa.B. 409; amended August 4, 2006, effective August 5, 2006, 36 Pa.B. 4181; amended January 27, 2017, effective January 28, 2017, expire upon promulgation of final form regulations or on November 4, 2018, whichever is later, as set forth in the act of November 4, 2016 (P.L. 1222, No. 164), 47 Pa.B. 429. Immediately preceding text appears at serial pages (321681) to (321682) and (377773).
Notes of Decisions Log Sheets
In holding that reduction of a fine was out of the Court’s scope of review, the Court noted that the log requirements for call or demand service may now be found at 52 Pa. Code § 29.313(c). Radell v. Pennsylvania Public Utility Commission, 459 A.2d 887 (Pa. Cmwlth. 1983).
Cross References This section cited in 52 Pa. Code § 29.101 (relating to operation of leased equipment); 52 Pa. Code § 29.311 (relating to conditions); 52 Pa. Code § 29.317 (relating to accounting requirements for alternative forms of compensation for drivers); and 52 Pa. Code § 29.353 (relating to method of operation in paratransit service).
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