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COMMONWEALTH OF PENNSYLVANIA

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The Pennsylvania Code website reflects the Pennsylvania Code changes effective through 54 Pa.B. 5598 (August 31, 2024).

52 Pa. Code § 56.371. Follow-up response to inquiry.

GENERAL PROVISIONS


§ 56.371. Follow-up response to inquiry.

 When a customer is waiting for a follow-up response to an initial inquiry under §  56.252 (relating to definitions), termination or threatening termination of service, for the subject matter relating to the inquiry in question, shall be prohibited until the follow-up response and, when applicable, subsequent dispute resolution is completed by the public utility.

Authority

   The provisions of this §  56.371 amended under the Public Utility Code, 66 Pa.C.S. § §  501, 1301, 1401—1419, 1501 and 1509.

Source

   The provisions of this §  56.371 amended May 31, 2019, effective June 1, 2019, 49 Pa.B. 2815. Immediately preceding text appears at serial page (359057).


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