§ 54.75. Annual residential collection and universal service and energy conservation program reporting requirements.
Each EDC shall report annually to the Commission on the degree to which universal service and energy conservation programs within its service territory are available and appropriately funded. Annual EDC reports shall contain information on programs and collections for the prior calendar year. Unless otherwise stated, the report shall be due April 1 each year, beginning April 1, 2001. Where noted, the data shall be reported by classification of accounts. Each EDC’s report shall contain the following information:
(1) Collection reporting shall be categorized as follows:
(i) The total number of payment arrangements and the total number of successful payment arrangements. To ensure that successful payment arrangements are not overstated, EDCs should report on the calendar year prior to the reporting year.
(ii) Annual collection operating expenses by classification of accounts. Collection operating expenses include administrative expenses associated with termination activity, negotiating payment arrangements, budget counseling, investigation and resolving informal and formal complaints associated with payment arrangements, securing and maintaining deposits, tracking delinquent accounts, collection agencies’ expenses, litigation expenses other than Commission related, dunning expenses and winter survey expenses.
(iii) The total dollar amount of the gross residential write-offs and total dollar amount of the net residential write-offs, by classification of accounts.
(iv) The total number of residential customers by month for the 12 months covered by the report, by classification of accounts.
(v) The total number of residential accounts in arrears by month for the 12 months covered by the report, by classification of accounts.
(vi) The total dollar amount of residential accounts in arrears by month for the 12 months covered by the report, by classification of accounts.
(vii) The total number of residential customers who are payment troubled by month for the 12 months covered by the report, by classification of accounts.
(viii) The total number of terminations completed by month for the 12 months covered by the report, by classification of accounts.
(ix) The total number of reconnections by month for the 12 months covered by the report, by classification of accounts.
(x) The total number of low-income households. EDCs may estimate this number using census data or other information the EDC finds appropriate.
(2) Program reporting shall be categorized as follows:
(i) For each universal service and energy conservation component, program data shall include information on the following:
(A) Program costs.
(B) Program recipient demographics, including the number of family members under age 18 and over age 62, family size, income and source of income.
(C) Participation levels by month for the 12 months covered by the report.
(ii) Additional program data for individual universal service and energy conservation components shall include the following information:
(A) LIURP. Reporting requirements as established at § 58.15 (relating to program evaluation).
(I) LIURP reporting data shall be due by April 30.
(II) Actual production and spending data for the recently completed program year and projections for the current year shall be due annually by the end of February.
(B) CAP.
(I) Energy assistance benefits.
(II) Average CAP bills.
(III) Payment rate.
(IV) CAP benefits.
(V) Total cash payments by CAP customers.
(VI) Number of full, on-time payments
(VII) Percentage of CAP bill paid by customer.
(C) CARES.
(I) Energy assistance benefits.
(II) Direct dollars applied to CARES accounts.
(III) CARES benefits.
(D) Hardship funds.
(I) Ratepayer contributions.
(II) Special contributions.
(III) Utility contributions.
(IV) Outreach contacts.
(V) Hardship fund benefits.
Cross References This section cited in 52 Pa. Code § 54.77 (relating to electric distribution companies with less than 60,000 residential accounts).
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