§ 5230.15. Agency service description.
(a) Prior to the initial licensing visit, and when changes occur to the agency service description, a PRS agency shall submit to the Department for prior approval an agency service description that includes the following:
(1) The governing body, advisory board and an agency table of organization.
(2) The philosophy of the PRS agency, incorporating psychiatric rehabilitation principles.
(3) The population to be served, including the following:
(i) Anticipated daily attendance.
(ii) Age range.
(iii) Diagnostic groups.
(iv) Plans to identify and accommodate special populations.
(v) Plans to identify and accommodate culturally diverse populations.
(4) The approach of PRS offered including EBPs and best practices utilized.
(5) A PRS facility identified as a clubhouse must be accredited by the ICCD within 3 years of licensing.
(6) The location of service, whether in a PRS facility or in the community, or a combination of both.
(7) Expected service outcomes for individuals.
(8) Staffing, including the following:
(i) Staffing patterns.
(ii) Staff to individual ratios.
(iii) Staff qualifications.
(iv) Staff supervision plans.
(v) Staff training protocols.
(9) Service delivery patterns, including frequency, duration and method (group or individual) of service delivery.
(10) The days and hours of PRS operation.
(11) The geographic limits of PRS operation.
(12) A description of the physical site, including copies of applicable licenses and certificates.
(13) A process for development of an IRP with an individual.
(14) Admission and discharge policies and procedures.
(15) The methods by which PRS staff and an individual will collaborate to identify and use the individual’s preferred community resources.
(16) A process for developing and implementing a QI plan.
(17) A procedure for filing and resolving complaints.
(b) The Department may deny agency service descriptions and approaches that do not meet EBP or best practices standards.
Cross References This section cited in 55 Pa. Code § 5230.13 (relating to agency records).
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